Delivery/Shipping Coordinator

Job Description

Job Description

Join Hercules Industries as a Delivery/Shipping Coordinator, where you’ll build and manage trucking routes, keep deliveries running on time, and partner with carriers, drivers, and sales teams. The primary function of the Delivery/Shipping Coordinator is to create trucking routes that keep costs down while meeting customer scheduling needs. As part of an employee-owned company, you’ll enjoy comprehensive benefits, an ESOP and 401(k), quarterly profit-sharing bonuses, paid time off, and paid hours each month to give back to your community.

$23.50-$31.00 per hour DOE ; M-F, 6 a.m. - 2:30 p.m.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Coordinate, distribute, and communicate orders to material pullers for picking, packaging, and loading onto delivery trucks.
• Schedule and manage daily delivery routes, maintaining ongoing communication with carriers throughout the day.
• Partner with management to adjust routes based on customer needs and operational priorities.
• Build and maintain strong relationships with carriers, drivers, sales staff, and customers.
• Monitor route conditions, including traffic disruptions or construction, and proactively adjust plans to ensure on-time deliveries.
• Respond to last-minute changes, including scheduling urgent or emergency pickups and deliveries.
• Communicate delivery updates or delays to sales staff and customers as needed.
• Assist with order pulling and support warehouse operations when required.
• Perform additional duties as assigned.
• Other duties may be assigned.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE:

• Graduation from High School or GED equivalent, one (1) year of relevant experience, or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities. 
• Minimum one years’ experience with creating delivery routes and dispatching drivers in a fast-paced environment.
• Strong knowledge of the geographical area and surrounding states the role will be operating in, navigation skills with the ability to understand maps, and GPS.
• Must be customer oriented and motivated with excellent oral and written communication skills. Strong communication skills are critical as this position is in constant contact with carriers, customers and other employees located at all branches and departments of the company.
• Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Detail oriented with the ability to record and maintain accurate records and documentation.
• Strong working knowledge of PC environment and MS Office programs.
• Ability to pass background check and drug screen.

LANGUAGE SKILLS: Ability to write routine reports and routine correspondence. Ability to effectively communicate with employees and customers.

MATHEMATICAL SKILLS: Ability to perform basic mathematical calculations required to accurately complete assigned tasks.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to use sound judgment and problem-solving skills to analyze employee technical problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• This is a high stress and fast paced environment.

DISCLAIMER:  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran among other things, or status as a qualified individual with disability.

Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals. 

Hercules Industries offers the following insurance: medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D). We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).

We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP). Effective October 1, 2019, Hercules became an employee-owned company. An ESOP is a qualified retirement plan.

Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.

The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.