Counter Sales Representative

Job Description

Job Description

Be the Heartbeat of the Store. Build a Career, Not Just a Job.REIC Rentals is seeking an energetic and customer-focused Counter/Inside Sales Representative to join our growing team in Hermiston, OR. This role is truly the heartbeat of the store-serving as the central link between our equipment, our operations, and the customers who depend on us every day.If you thrive in a fast-paced environment, enjoy working with people, and want to grow with one of the fastest-growing equipment rental companies in the U.S., this is your opportunity.What You'll DoAs an Counter/Inside Sales Representative, you'll be the first point of contact for customers while providing essential sales and operational support.Compensation: hourly + bonus programYour day will include:Answering incoming calls, reservations, and dispatch requestsEngaging customers in person and over the phone in a professional, friendly mannerWalking the yard daily to stay familiar with equipment availability, condition, and repair statusUnderstanding customer needs and recommending the safest, most suitable equipmentNegotiating rental rates to maximize profitability and market shareLoading and unloading equipment as neededMaintaining accurate rental transactions and inventory countsCommunicating closely with shop staff on repairs and rent-ready prioritiesKeeping the counter, showroom, and yard clean and organizedSupporting store organization, snow removal, and seasonal operationsFollowing all safety guidelines and company proceduresPerforming additional duties as assignedWhat We're Looking ForTop candidates will bring:Customer Service AND customer relationship buidling and customer problem solving experience in construction, vehicle parts, fleet, equipment (or related) environments. Professional appearance with safety AND customer-first attitudeKnowledge of the local area, terrain, and service area (preferred)Ability to stay organized and manage multiple tasksClean driving recordGeneral computer proficiencyExperience working in equipment rental industry preferred and/or construction environment, and operating or working around heavy and small equipment.Fluency in Spanish is PREFERREDYou'll also be:A motivated, reliable team playerComfortable working independently with minimal supervisionAdaptable in fast-paced outdoor and retail environmentsPhysical & Work Environment RequirementsAbility to stand for extended periodsAbility to walk, bend, lift, push, pull, and reach throughout the dayAbility to lift up to 75 lbs occasionallyWillingness to work in harsh weather and varying outdoor conditionsWillingness to work overtime when requiredAbout UsREIC Rentals, a nationally recognized leader in specialty and general equipment rentals. With 55+ locations across North America states, we operate under trusted brands including Aim High Rentals, Midway Rental, Pro Rentals & Sales, Excavator Rental Service, and Black Mountain Rental.We deliver reliable equipment, elite service, and career growth opportunities to driven professionals who want to build something meaningful.Why You'll Love Working With REICWe invest in our people with industry-leading benefits and career growth:hourly pay + bonus programCompetitive Medical, Vision & Dental (for you & your family)Company-paid Life Insurance and Voluntary Life, Accident, Critical Illness & Hospital PlansGenerous PTO + Paid Holidays401(k) with Company Match after 60 daysOngoing Professional Development and career Growth in a Rapidly Expanding CompanyReady to Join a Winning Team?If you're looking for stability, career growth, hands-on work, and the chance to become a trusted local expert in equipment rentals, we want to meet you.#stepintosuccess**REIC is NOT open to 3rd party recruiter solicitationREIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.