Part-Time (Fridays + Saturdays Only) Night Auditor l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

Part-Time (Fridays + Saturdays Only) Night Auditor l Hotel Burg | Leesburg, VA | Modus by PM Hotel Group

The Night Auditor plays a key role in keeping the hotel running smoothly overnight. Reporting to the Rooms Manager, this part-time overnight (Fridays + Saturdays Only) position is responsible for accurately balancing daily financial transactions, delivering attentive service to late-night guests, and ensuring the front desk operates efficiently throughout the night. As the face of the hotel during overnight hours, the Night Auditor helps create a welcoming, personalized experience for each guest while preparing clear reports and records that set the next day's team up for success. We're looking for someone who is hardworking, friendly, and charismatic, with strong communication skills and a professional, personable approach.

Here are some of the tasks you'll be responsible for daily:

• Audit and reconcile daily financial transactions, including guest folios, to ensure accuracy and reconcile discrepancies.
• Provide excellent customer service to late-night guests, handle check-ins and check-outs, and address guest inquiries.
• Manage front desk duties, including answering phones, scheduling wake-up calls, and handling guest requests.
• Prepare end-of-day reports, including financial summaries, occupancy rates, and other relevant data.
• Monitor property security, address any safety concerns, and ensure the safety of guests and their belongings.
• Communicate with other hotel departments, including housekeeping, maintenance, and sales, to ensure smooth operations.
• Maintain accurate financial records, including cash drawer balancing and processing guest payments.
• Assist guests with reservations, cancellations, and modifications.
• Follow established emergency procedures and protocols to ensure guest safety and property security.

Providing friendly and efficient service to guests is critical. Effective communication with guests and other hotel staff is essential. Being able to handle unexpected situations and guest issues is important. Accuracy in financial audits and recordkeeping is critical. Balancing cash drawers and reconciling financial transactions requires strong mathematical abilities. Using hotel management systems and other software is required. Previous experience in the hospitality industry (Preferred) but not required. Open availability is required, including weekends. Must be available to work the overnight shift from 10:00 PM 7:00 AM on Fridays + Saturdays, and occasionally Sundays, other evenings, and holidays. Highschool diploma required.

Access to free virtual fitness classes and discounted in-person memberships. Gifted PTO on Day 1 + paid worked holidays. 401K.

Be prepared to accommodate varying schedules including nights, weekends, and holidays. This position will require standing and moving for 90% of the time sometimes in varying temperatures.

BE WILDLY PASSIONATE. Inspire others with your thirst for excellence. BE CURIOUS. Learn rapidly and eagerly. BE INNOVATIVE. Create new ideas that prove useful. EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world. COMMUNICATE. Listen with the intent to understand. Share all relevant information. HAVE INTEGRITY. Be honest and straightforward with everyone. USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity. BUILD A POSITIVE TEAM. Learn from one another and help each other to be great. SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture. LIVE 360. Practice work-life balance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities