Teen Programs Coordinator - New York City

Teen Programs Coordinator - New York City Join to apply for the Teen Programs Coordinator - New York City role at Step Up This position reports to the Teen Programs Operations Manager WHO WE ARE At Step Up, we believe girls deserve to define and pursue success on their terms. By bringing girls together in inspired spaces – on and offline – we spark exploration and discussion of what’s possible. With structured support and access to a strong community, we guide girls towards their unique goals: first, by identifying those goals and then, building the roadmap to get there. Step Up participants are high school girls and those who identify with girlhood and young women and those who identify with womanhood (ages 14-29), who are facing systemic barriers. Step Up is in the process of implementing its five-year strategic plan, focused on strengthening existing programs and expanding its footprint nationally through a blended mentorship model of virtual, in person and independent learning methodologies. POSITION SUMMARY The Teen Programs Coordinator is a member of Step Up’s Programs Department. This role is responsible for designing, creating, and ensuring quality implementation of programs for teen girls and those who identify with girlhood, ages 14-18, both virtually and in person that are rooted in social and emotional learning and career development. This role is ideal for someone with experience in youth development and out-of-school time site management. The coordinator will supervise mentoring programs across multiple schools, focusing on relationship management with school partners and school site program facilitators (fellows) to ensure consistent quality and impactful implementation. The coordinator will ensure that all stakeholders—teens, school partners, mentors—are aligned and supported. You will work closely across the organization and with key partners in support of the overall Teen Programs strategy. Frequent local travel is required, with non-local travel for the position at approximately 25%. KEY RESPONSIBILITIES Program Coordination: Ensure effective coordination and execution of all Teen Programs' events, initiatives, and mentoring programs across multiple schools in one Step Up city, ensuring alignment with the overall Teen Programs strategy. This includes managing outreach, recruitment, and engagement efforts for teens, as well as driving logistics, including the Student Ambassador program application process and program delivery to ensure program quality and safety. Program Support: Ensure effective execution of programs by providing ongoing training, monitoring, and guidance for program facilitators and student ambassadors. Prioritize ensuring that each facilitator and student ambassador has access to all necessary resources for program delivery and understands how to use these resources. Serve as staff lead for Step Up sponsored field trips and all off-campus activities as needed. Relationship Management: Develop and manage relationships with a diverse group of stakeholders, including teens, parents, schools, community, and corporate partners. Serve as a relationship manager for the school-based mentoring program’s facilitators (fellows) and student ambassadors to ensure understanding of and connection to Step Up’s mission, vision, programming and resources. Mentor Engagement: Collaborate on strategies that support effective and efficient mentor participation in all Teen Programs' events, initiatives, and mentoring programs. This includes, but is not limited to, providing necessary materials, training, and support for mentors. Ensure participation in Step Up’s training programs for mentors, covering program objectives, mentoring techniques, and best practices. Offer ongoing support and resources to ensure mentors are well-prepared and confident in their roles. Community Engagement: Serve as a representative of Step Up within the local community. This may require attending events and meetings on behalf of the organization, meeting with school or community leaders, and making connections with potential partner organizations to grow Step Up’s footprint and impact in the city. Program Monitoring: Ensure accurate and timely data entry into appropriate systems and support ongoing monitoring and evaluation processes. Conduct regular check-ins with facilitators to address any concerns, provide feedback, and ensure continuous improvement. Additional associated duties include, but is not limited to, weekly school site visits, regular monitoring of data collection instrument utilization, and regular check-ins with facilitators and student ambassadors (in-person and online). ONE STEP UP SUPPORT Support cross-functional and collaborative working groups or special projects as organizational needs arise, and priorities evolve Perform general administrative needs + support, such as research, data compilation and entry, teen + young adult outreach, mailing/shipping, and running errands Represent Step Up at local events as needed Attend local Step Up events and support in designated roles. Other duties as assigned QUALIFICATIONS Self-starter, quick learner, and adaptable professional Experience working with or in high schools or youth development programs Experience participating in youth development programs Experience coordinating programs across multiple locations or schools preferred. Strong relationship management skills with the ability to cultivate, sustain, and lead diverse, authentic, and trusting relationships with stakeholders that guide and support programming efforts within an inclusive environment Ability to collaborate effectively with a team as well as work independently Experience facilitating or leading individuals and/or teams, both in person and online, a plus Excellent writing and interpersonal skills are required Excellent organization and time management skills with a strong attention to detail and a focus on efficiency Highly experienced with Microsoft 365 suite of programs Experience with Salesforce or other CRM database and data analysis a plus A bachelor's degree is great to have, but we are more interested in your total skills, experience, and past contributions. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. LOGISTICAL INFORMATION Location: Remote position based in New York City. Salary: The salary for this role is $52,000. Time Off: Step Up has a generous time off policy which includes unlimited paid time off and 14 paid holidays. Benefits: Medical, Dental, Vision, 401k, Life AD&D, and Short- and Long-Term Disability Application Deadline: Friday, January 16, 2026 Position Start Date: Tuesday, February 17, 2026, or sooner Seniority level Entry level Employment type Full-time Job function Other Industries Non-profit Organization Management #J-18808-Ljbffr