Senior Property Accountant

Role Overview The Claims Consultant is responsible for accurate reporting and filing of claim notices to the respective carrier, handling claim scenarios, and resolving claim disputes. The role includes monitoring the claims inventory, answering customer service calls, and providing updates to customers and producers. Key Responsibilities Reports to the Claims Operations Manager and/or Team Lead on workflow issues and the handling of assigned claims inventory. Understands Claims Handling guidelines and workflows. Trains in Sagitta and ImageRight, including document uploads and task completion. Analyzes insurance policies for coverage eligibility. Reports claims to assigned carrier under appropriate lines of coverage. Communicates with clients by phone; returns voice messages. Email clients with timely responses. Email carriers for follow‑up and claim status. Processes incoming electronic and physical mail with appropriate filing and follow‑up. Serves as a liaison between clients, carriers, adjusters, vendors, and contractors. Communicates claim status with company producers. Takes ownership of assigned work processes and provides excellent customer service. Performs all other related duties as assigned. Core Competencies Ability to Analyze and Solve Problems: Recognizes challenges, explores options, and implements effective solutions in a timely manner. Attention to Detail: Completes tasks and projects accurately and thoroughly. Communication Skills: Expresses ideas clearly in both verbal and written form and engages with various audiences. Timely Task Completion: Finishes tasks efficiently, managing resources and priorities effectively. Team Collaboration: Works well with others, promoting teamwork and supporting shared goals. Client Focus: Understands and addresses the needs of clients and stakeholders to ensure their satisfaction. Dependability: Values punctuality and presence. Creative Thinking: Suggests new ideas and methods to improve processes and outcomes. Organizational Skills: Prioritizes tasks and manages multiple projects simultaneously. Adaptability: Adjusts to changing situations and priorities, demonstrating resilience. Experience and Education Bachelor's Degree or High School Diploma and at least two years of experience in the related field. Previous insurance experience. Education or applied work history. Licensing and Credentials None. Systems Proficient with Microsoft Excel, Word, PowerPoint, and Outlook. Applied Epic experience preferred; knowledge of a similar Account Management System (AMS) is acceptable. Physical Requirements Ability to lift 25 pounds. Repeated use of sight to read documents and computer screens. Repeated use of hearing and speech to communicate on telephone and in person. Repetitive hand movements, such as keyboarding, writing, 10‑key. Walking, bending, sitting, reaching, and stretching in all directions. Equal Opportunity Statement Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor. #J-18808-Ljbffr True Connection Communities