Overnight Security Officer

The Shelborne by Proper is an iconic Miami Beach landmark reimagined through the lens of Proper Hospitality. Set along the ocean in the heart of South Beach, our historic Art Deco property brings together thoughtful design, elevated hospitality, dynamic food and beverage, wellness, nightlife, and a distinctly Miami sense of energy. More than a hotel, The Shelborne is envisioned as a destination for both travelers and locals — honoring the character and history of the property while creating a modern luxury experience that feels deeply connected to the culture, rhythm, and spirit of Miami Beach. Essential Job Duties and Responsibilities Security Operations Maintain a visible and proactive security presence throughout the hotel to deter potential security breaches and ensure a safe environment for guests and colleagues. Conduct regular interior and exterior patrols—including hallways, public areas and, back-of-house, to identify and prevent potential safety or security issues. Monitor security cameras, alarms, and other surveillance equipment to detect suspicious activity or unsafe conditions. Control access to the hotel by verifying authorization and identifying individuals when necessary. Inspect and maintain security equipment such as radios, surveillance systems, flashlights, first-aid supplies, and fire extinguishers; promptly report malfunctions. Emergency & Incident Response Respond promptly and effectively to all security incidents, including fire alarms, medical emergencies, disturbances, and other urgent situations. Follow established emergency procedures, ensuring the safety of guests and employees during critical events. Provide security escorts for guests and colleagues upon request or when deemed necessary for their safety. Assist in crowd control during special events, high-traffic periods, or emergency evacuations. Guest & Employee Support Deliver excellent customer service by offering information, assistance, and reassurance in a friendly and professional manner. Serve as a resource for safety concerns reported by guests or team members, escalating issues when necessary. Collaborate with departments such as Front Desk, Housekeeping, Engineering, and Food & Beverage to support overall hotel operations and address safety-related matters. Incident Reporting & Documentation Maintain accurate and detailed records of all daily activities, including patrol logs, security checks, and equipment inspections. Document and investigate security incidents, disturbances, accidents, and guest complaints, ensuring reports are thorough and completed in a timely manner. Assist with the management of the lost and found program, properly logging items and ensuring timely return to their rightful owners. Training & Development Participate in ongoing safety and security training programs, including emergency response, guest service, fire safety, CPR/first aid, and hotel security protocols. Maintain awareness of potential security risks such as theft, trespassing, and fire hazards, and follow preventive measures accordingly. Education and/or Experience High school diploma or equivalent required. Previous experience in security, law enforcement, military, or hospitality preferred. Security training certification, guard card, or related credentials preferred. Familiarity with emergency response procedures and local safety regulations is an asset. Skills/Specialized Knowledge Strong observation and situational awareness skills with the ability to identify safety risks quickly. Excellent communication and interpersonal skills; able to maintain professionalism in high-pressure situations. Ability to remain calm, composed, and decisive during emergencies. Basic knowledge of security systems, CCTV monitoring, alarms, and radio communication. Strong customer service orientation and ability to interact positively with guests and staff. Ability to maintain confidentiality and handle sensitive information appropriately. Physical Demands Ability to stand and walk for extended periods of time during patrols Ability to lift and carry up to 30 pounds, such as equipment or materials for security purposes. Ability to react quickly and effectively to emergencies, including performing basic first aid if needed. Ability to work irregular hours, including nights, weekends, and holidays, depending on the hotel’s operational needs. Why Join Proper Hospitality At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Proper Hospitality