Bakery Clerks

Job Description

Job Description

We are looking for a friendly, dependable, and detail-oriented Bakery Clerk who enjoys working with people and takes pride in delivering fresh, high-quality products. In this role, you'll help create a welcoming bakery experience for our guests-whether you're packaging fresh pastries, assisting with selections, or ensuring displays are full, clean, and visually appealing.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

If you thrive in a fast-paced, team-focused environment and enjoy making someone's day a little sweeter, you'll fit right in.

Key Responsibilities & Duties:

• Support exceptional guest hospitality by providing friendly service, maintaining product presentation and department standards, and completing daily tasks that contribute to efficient store operations and sales growth
• Deliver friendly, helpful, and respectful service to ensure a positive shopping experience and encourage repeat business
• Package, label, stock, and display bakery products while maintaining quality, freshness, and food safety standards
• Prepare and bake items such as but not limited to donuts, pastries, and cookies according to production schedules and standards
• Maintain clean, organized, and safe work areas in alignment with sanitation and food safety guidelines
• Assist guests with product selection, recommendations, allergen information, and special orders
• Stock, rotate, and merchandise products using FIFO methods to minimize waste and maintain presentation
• Operate POS systems, scales, and related equipment accurately to support efficient transactions
• Monitor inventory levels and communicate product needs, shortages, or quality concerns
• Collaborate with teammates across departments to support store operations and a positive team environment
• Follow company policies, safety standards, and expectations, including participation in trainings and ongoing development
• Remain productive during slower periods by cleaning, restocking, or supporting other areas of the store

Minimum Qualifications:

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in grocery, retail, or food service environments
• Preferred: Knowledge of food safety and sanitation standards (certification a plus)
• Preferred: Experience with food preparation, baking, or kitchen equipment (ovens, fryers, slicers)