Patient Service Representative I - Pediatrics - West Jordan

Job Description

Job Description

Patient Service Representative IGranger Medical Clinic has an immediate opening for a full-time Patient Service Representative I in our Pediatrics Department at our West Jordan location. The ideal candidate will be confident, self-motivated and above all else compassionate. Patient Service Representatives work closely with our patients, physicians and support staff to provide the best care to each patient. As they are the first point of contact with the patients, excellent communication and customer service skills are essential. Knowledge, Skills, and Abilities:Excellent customer service, communication, multi-tasking and organizational skillsTyping / keyboarding skillsMust be a team player and enjoy working with peopleMust be able to read, understand and communicate in EnglishSpanish speaking preferredEssential Functions and Duties:Greet patients presenting for medical or other services in a courteous mannerAnswer telephones in a professional mannerScheduling appointments in accordant with established proceduresCommunicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needsRecord all demographic information necessary to contact patient and/or bill insurance carrier for services providedEducation and Experience:High School Graduate or equivalentPrevious prior authorization experience preferredPhysical Requirements and Working Conditions:Sedentary work, requiring lifting up to 10lbsRepetitive motion associated with operating a computer and other office equipmentInside, climate-controlled working conditionsGranger Medical Clinic offers competitive wages and excellent benefits. Benefits include:VisionDentalMedicalSick Leave Paid Time Off Life InsurancePaid Maternity Leave Tuition ReimbursementShort- and Long-Term Disability Employee Assistance Program (EAP)Health Savings and Flexible Spending Accounts401(k) with a Company Match, Profit Share, and Safe Harbor ContributionsGranger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.#HP123