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Licensed Insurance Customer Service (Allen, TX)

Jennifer Kasallis Farmers Insurance

Job Description

Job Description

Are you a licensed insurance professional ready to take the next step in your career? So are we.

Jennifer Kasallis Agency with Farmers Insurance in Allen, Texas is actively hiring a Full-Time Licensed Customer Service Manager (CSM) to join our growing team.

In this role, youll be the go-to expert for our clientsdelivering exceptional service, managing policy needs, and building long-term relationships that drive retention and growth.

Benefits

Monthly Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Life Insurance

Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Prospecting and generating new business through leads & referral sources.
  • Generating insurance quotes.
Requirements
  • Proficiency to multi-task, follow-thru and follow-up.
  • Must be highly self-motivated.
  • A Texas Property & Casualty insurance license is required.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Be capable of handling customer rejection.
  • Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Vacancy posted 16 days ago
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