Assistant Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Job Summary The Assistant Manager will oversee related functions and activities of the OTB and provide assistance as needed to the Site Manager. Responsibilities Understand in depth what the wagers are and accurately explain to customers how to wager and what the bets mean. Accurately and expeditiously input players club card information and W2g's. Assist Manager with new employee training (OTB and HHR terminals). Accurately and consistently count change. Balance safe and take responsibility for evening safe. Step in as back up for Manager in Manager's absence. Work or be on-call each weekend as scheduled. Assist with site maintenance list and complete calendar for weekly service on terminals. Maintain office and bathroom supplies for daily use, track inventory and alert Manager when items need restocking. Maintain and verify Pepsi orders weekly and keep coolers stocked. Purchase necessary supplies when needed in Manager's absence. Remove any patron causing disruption or engaging in abusive behavior toward other customers and/or staff and complete accurate documentation of incident. Contact local law enforcement for assistance when necessary. Use sound judgment to determine when situations arise that require assistance from the Manager or Security Officer. Keep Manager and/or other Assistant Manager apprised of any problems or concerns daily. Determine when to send personnel home during slow business periods. Adjust schedule to meet needs of the site, leaving early when appropriate. Clean site as necessary. Perform other duties as assigned. Required Skills & Abilities Regular and reliable attendance. Proficiency with Microsoft Office Suite or related software. Excellent customer service skills. Excellent verbal and written communication skills. Ability to work both independently and collaboratively. Proficient understanding and use of basic mathematical skills. Excellent time management skills. High degree of attention to detail and accuracy. Education & Experience Knowledge of mechanical operations. Two years of related experience in the gaming industry preferred. Physical Requirements Prolonged periods standing and/or walking. Regular bending and stooping. Must be able to lift up to 50 pounds at times. Compensation & Benefits Wyoming Horse Racing offers competitive wages and a discretionary bonus plan along with medical, dental, vision insurance and paid time off. Additional Requirements Must be 21 or older and able to pass a background check. Position Requirements Full-Time/Part-Time: Full-Time Shift: Various Shifts Position: Assistant Manager Exempt/Non-Exempt: Exempt #J-18808-Ljbffr