Field Service Technician

Job Description

Job Description

We’re looking for hands-on Field Service Technicians who thrive on solving real problems in the field. You’ll travel to customer sites across the U.S. to install, maintain, and troubleshoot ASRS equipment including Vertical Lift Modules (VLM), Vertical and Horizontal Carousels and a variety of other automated storage machines.  If you love working with your hands, enjoy technical challenges, and take pride in keeping critical operations running, this role is for you. 

What You’ll Do 

• Install, service, and relocate ASRS equipment at customer sites across the U.S. 
• Diagnose and resolve mechanical, electrical, and operational issues, often working independently 
• Use a variety of tools to operate and test machinery 
• Work directly with customer supervisors and operators to solve problems  
• Train customers on proper operation and best practices for their equipment 
• Follow all safety protocols, OSHA standards and site-specific requirements 

What We’re Looking For 

Required: 

• Mechanical aptitude — experience assembling, installing, repairing machinery 
• Electrical knowledge — understanding of circuits, voltage, and how to use a multimeter (electrical license is not required) 
• Electronics comfort — ability to work with circuit boards, memory modules, and electronic components (component-level repair not required) 
• Computer proficiency — comfortable using software to operate machinery and run diagnostics 
• Strong troubleshooting skills — ability to diagnose issues and implement solutions on the fly 
• Customer-facing communication skills — professional, clear, and confident 
• Valid U.S. Driver’s License and willingness to travel (including overnight by car or air) 
• High school diploma or GED 

Preferred (not required): 

• Prior experience with ASRS systems 
• Forklift, scissor lift, etc certifications 
• OSHA 10 or OSHA 30 certification 
• Ability to read schematics and engineering diagrams 

Physical Requirements 

This is an active, physical role. You should be comfortable with: 

• Working at heights up to 40 feet (ladders, scissor lifts) 
• Climbing, bending, kneeling, crouching, and reaching in tight spaces 
• Lifting up to 25 lbs regularly 
• Extensive travel which includes daily driving, rental cars, flights, and hotel stays 

Why Capus? 

• 35+ years in business with a stable, growing customer base 
• Work on cutting-edge automated systems — no two days are the same 
• Autonomy in the field — we trust our technicians 
• Supportive team with strong technical training and backup 
• Competitive pay with travel expenses covered 

Capus Automation Services, Inc. (CAPUS) has been the go-to name in Automated Storage & Retrieval (ASRS) systems since 1989. We install, relocate, and maintain sophisticated automated storage systems for customers across the United States, both in the private and government sectors. Our field technicians are the backbone of what we do, and we invest in the people who wear our name.

Company Description

Capus Automation Services, Inc. (CAPUS) has been the go-to name in Automated Storage & Retrieval (ASRS) systems since 1989. We install, relocate, and maintain sophisticated automated storage systems for customers across the United States, both in the private and government sectors. Our field technicians are the backbone of what we do, and we invest in the people who wear our name.