Senior Quality Engineer - Automotive Customer Quality

Company Qualcomm Technologies, Inc. Job Area Engineering Group > Hardware Engineering General Summary As a leading technology innovator, Qualcomm pushes the boundaries of what’s possible to enable next‑generation experiences and drives digital transformation to help create a smarter, connected future for all. Minimum Qualifications Bachelor’s degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. Master’s degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. About the Role This is a technical customer‑facing role within the Quality Organization supporting Automotive customers based in North America to provide leading‑edge automotive applications using the latest Qualcomm Snapdragon, Modem and 5G technology. Focus on in‑region Automotive customers for Qualcomm products from customer development, mass production to field returns. Provide world‑class quality support to address quality issues and customer returns. Work with Automotive customers and Qualcomm internal teams to support customer APQP, required to bring up new products (including documentation, risk assessment, etc.). Work closely with Customer Engineering / Applications teams to enable customer new product introduction and feedback issues to Qualcomm quality organization. Build strong relationships with customers. Be prepared to advocate for customers to Qualcomm internal teams and likewise protect Qualcomm interests when facing customers. Cooperate with global teams to drive worldwide Auto quality strategy implementation. Work closely with regional teams to drive approval and adoption of Qualcomm PCNs. Survey key customers frequently for quality KPIs including business reviews. Feed customer intelligence to Qualcomm (regional requirements, risks and opportunities). Support offshore facilities of worldwide customers. Support continuous improvement of Qualcomm Automotive Quality systems and processes. Requirements A bachelor’s or master’s degree in physics, electronics, or a related discipline is required. Minimum 8 years of experience in the Automotive industry ideally in a customer‑facing role. Understanding of wafer fabrication, assembly, and testing. Hands‑on experience using diagnostic equipment such as oscilloscope, curve trace, CSA. Understanding of Electrically Induced Physical Damage (EIPD). Experienced in driving problem‑solving teams using 8D Methodology and related tools. Able to analyze complex data from multiple sources to identify critical trends, make informed decisions and address highly complex issues. Able to summarize and communicate complex information accurately and timely. Adapts communication style to audiences and makes persuasive recommendations. Desirable Technical Experience Understanding of PPAP / APQP / IATF 16949 / AEC standards. Experience in auditing and being audited. Knowledge and experience of quality tools and reliability. Knowledge of CMOS manufacturing, construction, and deconstruction. Knowledge of IC assembly methods / processes. Familiarity with Digital & Mixed signal test systems and method. Strong interpersonal communication skill with customers and internal team; persistent and determined, can manage difficult conversations. Confident and flexible self‑starter – desire to do what is needed to address a customer issue. Proficiency in verbal and written English. Available for frequent domestic and overseas travel. Benefits & Compensation Pay range: $111,300.00 – $166,900.00. Credible salary programs include a competitive annual discretionary bonus program and opportunity for annual RSU grants. Qualcomm also offers a highly competitive benefit package designed to support success at work, home, and play. For more details, review Qualcomm’s US benefit information. EEO Statement Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. #J-18808-Ljbffr Qualcomm