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Receptionist (Salon)

Full-time

European Wax Center - Grand Rapids, MI

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin— making a lasting impact every day. Benefits & Perks * Medical, dental, and vision insurance * 401(k) program with employer match and investment advisor * 50% off waxing services * Complimentary Eyebrow waxing services * 40% off all retail products * Corporate discount with Skechers * Corporate discount with Staples * Paid vacation day gifts * Pay advances * Free financial literacy courses * Birthday and anniversary gifts * “Experts in Wax” Scholarship Program * Career growth opportunities * On-site paid training * A fun, well-managed, and successful work environment Additional Compensation: * Bi-weekly bonus opportunities/ commissions * Monthly Bonus opportunities * Zayzoon gift cards * Google Review bonus payouts * Unlimited guest referral opportunities * Unlimited employee referral opportunities A Day in the Life: * Manage the front desk and retail areas, including restocking, organization, and maintaining a clean and welcoming environment. * Coordinate guest flow, greet guests as they arrive and leave, handle inquiries, and maintain the reservation system. * Educate guests on services, Wax Pass benefits, products, and current promotions to help drive sales. * Build genuine relationships with guests and help create a welcoming environment that keeps guests coming back. What We’re Looking For: * A passion for beauty, customer service, and building genuine guest relationships. * A professional appearance and demeanor at all times. * A positive, friendly, and upbeat personality. * Sales experience is a plus—helping guests find the best products, services, and packages for their individual needs. * Willingness to learn and become knowledgeable about EWC services, products, promotions, and Wax Pack benefits. * Ability to work in a sales-based environment and meet individual and center performance goals. * Experience using a Point-of-Sale system is a plus. * Part-time or full-time availability, and ability to work at least one weekend day.

Vacancy posted 7 days ago
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