Retail Team Leader

In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley's objectives and standards. At Vera Bradley, our Team Leaders are also referred to as Key Holders as they are responsible for opening and closing the store in addition to leading the team to reach sales goals and provide an amazing shopping experience. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) Set high standards and motivate the team to create The Experience Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closing Act a liaison between store associates and store leadership to create a fun and collaborative work environment Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink EDUCATION AND/OR EXPERIENCE High School graduate or equivalent strongly preferred Prior retail experience strongly preferred; prior management experience strongly preferred Experience in specialty retail strongly preferred Experience with retail POS system a plus KNOWLEDGE, SKILLS, AND ABILITIES Dependable with open availability and flexible to work nights, weekends and holidays Strong desire and ability to serve customers and solve problems Ability to lead, motivate and promote a team environment Excellent interpersonal, written and verbal communication skills Detail oriented with the ability to manage multiple tasks simultaneously Must be polished, polite and professional Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment ENVIRONMENT & PHYSICAL DEMANDS Constant walking and standing; frequent bending, stooping and reaching Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day. Strong sensory skills such as good eyesight, good hearing, and dexterity Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future. Health Benefits Vera Bradley offers a variety of medical, dental and vision programs to meet your family's health care needs. Medical plan options including both a HDHP/HSA plan and a PPO plan Dental Vision Flexible spending accounts Survivor Benefits Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance Accidental Death and Disability insurance Voluntary life insurance for you, your spouse and your children Income Protection If you are unable to work due to illness or injury VRA provides several programs to protect your income at no cost to you. Short-term disability Long-term disability Retirement Plan The Vera Bradley 401k plan helps you accumulate savings for retirement 401k with generous company match, immediate vesting (age and service requirement) Strong line up of professionally managed funds Safe-harbor plan design Paid Time Off Enjoy generous time off programs. Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more 9 paid holidays a year Paid bereavement leave Give Back Opportunities Vera Bradley offers #J-18808-Ljbffr