Restaurant Server

Overview Job Summary: Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit the Live Nation Entertainment website. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role Serve food and beverage items in a knowledgeable, friendly and helpful manner to all guests Responsibilities Greet all guests at table Respond to guest inquiries regarding menu, wine list, Music Hall Inform guests of daily specials and make recommendations Suggestively sell menu items, beverages, desserts, etc. Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through Micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to table Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Memorize menus and daily specials Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Prepare guest checks (on Micros terminal) and check for accuracy Receive payment and process cash, credit card or traveler’s check transactions Have knowledge of all music, promotional or special events in the house Assist other servers or other employees as needed Occasionally work Special Events scheduled throughout the venue Qualifications Required: CA Food Handlers Card 2-5 years high volume experience in restaurant operations Working knowledge of high volume restaurant operations and safe, responsible alcohol service Standard food preparation/presentation Skill in guest relations Wine & Liquor knowledge Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs High School Diploma Preferred: Point of Sales knowledge, preferably MICROS Physical Demands/Working Environment Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques Application and Equal Opportunity If the above description sounds like you and fits your background, apply online at the Live Nation Careers site. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Hiring Practices The preceding job description indicates the general nature and level of work performed by employees within this classification and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. #J-18808-Ljbffr