IT System Administrator

Job Title IT Systems Administrator Job Description Tria Federal is seeking a skilled and motivated IT Systems Administrator to join a collaborative and dynamic IT team. The role requires strong technical background, analytical skills, and proven problem‑solving experience with information systems, security, and computing solutions. The position is on‑site at our Windsor Mill location in Baltimore, Maryland. Basic Requirements Minimum of an A.S. in Applied Science (Computer/Network) or two years of college/trade school education in computing, networking, or computer security. 3–5 years of relevant work experience. Must be able to commute daily to our Woodlawn, MD office. Experience with MacOS and Microsoft Windows environments. Knowledge of Microsoft Azure / Entra ID (Active Directory) and Microsoft 365 Admin Center. Proficiency with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, Copilot). Experience in IT asset management – maintaining and tracking inventory. Additional Qualifications Relevant certifications such as A+, Network+, or Azure Fundamentals (AZ-900). Strong time management; ability to juggle multiple priorities and deadlines. Clear and patient communicator, especially with non‑technical users. Highly responsive and professional demeanor. Knowledge of FreshService Service Desk System. Responsibilities Provide IT service desk support to a hybrid workforce. Support approximately 250 MacOS devices, primarily in the Baltimore office. Manage endpoint configuration, software installations, updates, and security compliance for MacOS devices. Configure and maintain networked computers (hardware, software, applications). Optimize IT operations for performance and security. Manage user accounts, permissions, and security settings. Troubleshoot and resolve hardware, software, and network issues. Support remote offices using remote access tools. Maintain IT asset inventory and tracking. Document processes and technical work accurately. Explain technical issues clearly to non‑technical users. Uphold company IT policies and standards. Work Location ON‑SITE SUPPORT AT OUR CORPORATE OFFICE in WOODLAWN, MD Salary Range $55,000—$59,000 USD #J-18808-Ljbffr