Senior Business Systems Analyst

Would you like to influence the way Akamai's business is operating using data driven decisions? Do you thrive on creating innovative solutions to solve problems? Join our dynamic Enterprise Applications team Akamai's success relies on great customer service and customization throughout the post-purchase lifecyclecontracting, integration, billing, and receivablesdelivered efficiently through a diverse array of enterprise applications. Our team, distributed across the US and India, automates workflows across the enterprise. Partner with the best As Senior Business Analyst, you will work in a team based, global environment and provide significant individual contribution to the Enterprise application integration efforts. You will own the responsibilities of business analysis end to end. You will come up with innovative solutions for business problems and will coordinate with the development team to implement them successfully. As a Business Systems Analyst Senior, you will be responsible for: Collaborating with stakeholders to understand business processes, needs, and goals related to billing management systems. Analyzing existing systems and identify opportunities for optimization and enhancement. Creating detailed requirements documentation for proper delivery across the SDLC. Including user stories, process flows, business requirements, and functional specifications. Coordinating with cross-functional teams (Engineering, QA, UX, Operations) to ensure successful execution and delivery of roadmap items. Supporting user acceptance testing (UAT) by developing test cases and coordinating testing efforts. Ensuring quality delivery and customer support into production through a hypercare cycle. Completing project reviews and documentation for lessons learned for future improvements. Being adaptive, productive quickly in new environment that is fast paced. Learn new processes and multiple technologies. Do what you love To be successful in this role you will: Have a Bachelor's / Master's degree in computer science, Information Systems, or a related field. Have 5+ years of experience as a Sr. Business Systems Analyst or similar role, ideally in IT. Have experience with Oracle Accounts Receivables platforms (R12 / Fusion Cloud) Have extensive knowledge of Software Development Lifecycle (SDLC), Agile/Scrum methodologies. Have proven experience in managing multiple projects or workstreams simultaneously, with proven prioritization skills. Demonstrate skilled use of toolsets, presenting and articulating value of a program. Presentation, analysis and reporting tools contained with MS/Google toolsets. About us At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security : Neutralizing threats before they ever reach your data. Content Delivery : Scaling the world's biggest moments without a glitch. AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works. Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits. ( FlexBase adapts to your job's needs Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both. Connect with us on social and see what life at Akamai is like! ( ( ( Compensation Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $88,900 - $160,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply. Equal Employment Opportunity Rights Akamai Technologies is an Affimative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. #J-18808-Ljbffr