Certified Peer Coach (WPRCOACH-04) (MON-FRI / 8AM - 5PM)

Job DescriptionJob DescriptionJoin New Freedom – Where Second Chances Become Bright Futures________________________________________Want to see if you’re a great fit for this position? Take our Criteria Assessment today to find out! Use this link to complete your assessment: Criteria Assessment - Certified Peer Coach________________________________________About UsAt New Freedom, we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference—this is where you belong.________________________________________Why You’ll Love Working HereWe take care of the people who take care of others. At New Freedom, you’ll enjoy:Competitive pay and strong benefits package$0 medical plan option + employer-supported coverage401(k) with matchGenerous paid time offFree meals, snacks, drinks, gym accessA mission that matters—and a team that works hard to deliver on it_____________________________________About the RoleThe Peer Coach provides recovery-oriented peer support, advocacy, skill development, and resource-navigation assistance to members participating in New Freedom programs. Drawing upon relevant lived experience and formal peer-support training, you will help members recognize their strengths, establish meaningful recovery goals, develop healthy coping strategies, and build the skills and support systems needed for greater independence and successful community reentry.You will collaborate with Re-Entry Specialists, clinical personnel, and other treatment-team members to support member engagement, continuity of care, and progress toward individualized goals.This role is ideal for someone who:Is passionate about using lived experience to bring hope and encouragement to othersBelieves in recovery, personal responsibility, self-advocacy, and second chancesBuilds meaningful connections while maintaining clear professional and ethical boundariesIs dependable, collaborative, and comfortable working in a fast-paced behavioral health environmentCan provide compassionate support while holding members accountable to their goals________________________________________What You’ll Be Responsible ForProvide peer support, encouragement, and recovery coachingHelp members develop and achieve recovery and reentry goalsConnect members with resources, services, and community supportsFacilitate member engagement through individual and group interactionsPartner with treatment-team members to support positive outcomesMonitor member progress and communicate concerns appropriatelySupport community activities, appointments, and transportation needsMaintain accurate documentation, confidentiality, and compliance standards________________________________________What Success Looks LikeMembers receive respectful, strengths-based, trauma-informed, and recovery-focused supportMembers are actively engaged in identifying and progressing toward meaningful recovery and reentry goalsMember needs, progress, barriers, and concerns are communicated promptly through established channelsDocumentation is accurate, complete, and submitted within required timeframesProfessional and ethical boundaries are consistently maintainedRequired supervision, training, continuing education, and certifications remain currentThe Peer Coach works collaboratively with the treatment team while providing a meaningful peer-support perspectiveProductivity expectations, service standards, and departmental performance measures are consistently met________________________________________What We’re Looking ForHigh school diploma or GEDMust be at least 21 years oldRelevant lived experience involving recovery from behavioral health or substance-use challenges, justice-system involvement, reentry, or other challenges relevant to the population served and a current Peer and Recovery Support Specialist, PRSS, CertificationQualification for a Behavioral Health Technician designation through at least two years of behavioral health work experience, qualifying higher education, or an applicable combinationStrong communication, interpersonal, organizational, time-management, critical-thinking, and problem-solving skills; the ability to build rapport while maintaining appropriate professional and ethical boundaries; understanding of recovery-oriented peer support, confidentiality, member rights, and self-directed recovery; and the ability to work independently and collaborate effectively with a multidisciplinary treatment teamAbility to use Microsoft Office applications, Electronic Health Records, and other business technologyAt least one year of experience in peer support, recovery coaching, behavioral health, reentry services, case-management support, or related human services preferredExperience supporting individuals affected by substance use, behavioral health conditions, incarceration, homelessness, or other barriers to community stability preferredExperience facilitating peer-support groups, recovery activities, or life-skills programming preferredExperience supporting employment readiness, resource navigation, or independent-living skill development preferredExperience using KIPU or a comparable Electronic Health Record preferred________________________________________Environment + Physical DemandsWork is performed in outpatient behavioral health, recovery, reentry, residential, professional office, and community-based environments. The position involves regular interaction with members, Peer Coaches, Re-Entry Specialists, clinicians, medical personnel, organizational leaders, community providers, and other stakeholders.The role may include one-to-one member interactions, group activities, supervised trips, appointments, and approved community-based services. Occasional local travel may be required. Work schedules may include early mornings, evenings, weekends, or holidays based on program and member needs.The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Requires periods of sitting, standing, walking, and moving throughout office, treatment, residential, and community environmentsRequires frequent verbal, written, and electronic communicationRequires the ability to observe member behavior and changing circumstances and communicate concerns appropriatelyRequires frequent use of computers, keyboards, telephones, mobile devices, Electronic Health Records, and standard office equipmentMay require accompanying members throughout facilities or community locations and entering and exiting buildings or vehiclesMay occasionally require bending, reaching, lifting, carrying, pushing, or moving materials weighing up to 30 poundsWhen transportation is assigned, requires the ability to enter, exit, and safely operate a standard company vehicle and remain seated during periods of travel________________________________________Our StandardWe’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization—we want to hear from you._____________________________________Equal OpportunityNew Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations._____________________________________"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission—to turn second chances into powerful comebacks."