Full-Time Assistant Manager

Role Summary Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross‑trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager, followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. Responsibilities Follows the direction of the General Manager. Supports General Manager’s decisions in communication with staff. Responsible for working in all departments and all theatre job functions. Trains and coaches Team Members in their specific job functions. Assists in the preparation of administrative and special reports for the General Manager. Observes and participates in inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition. Reports the need for building, property, and equipment repairs to General Manager. Ensures that theatre Team Members follow the dress code. Interacts with guests for improved service in the theatre and ensures that Team Members are providing superior customer service. Learns and follows the policies and procedures as established in Cinemark’s Guidelines and enforces these with all Team Members fairly and consistently. Reports all employee relations issues to the General Manager (and if absent, to Ensures all management members follow the Employee Relations Reporting Protocol. Maintains high work‑ethic standards and code of conduct. Consistently identifies and sanitizes high‑contact areas. Properly utilizes personal protective equipment while completing position‑specific tasks. Adapts to the frequency and scope of required cleaning tasks. Properly addresses any safety or security issues. Performs other work‑related duties as assigned. Requirements At least 18 years of age. High school or G.E.D. graduate preferred. Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program. Completes basic food handling training and obtains any local or state mandated certification, health card, or food handler permit where required. Management members who work with alcohol are required to complete a Safe Alcohol Service training program. Availability to work flexible hours which include evenings, weekends, and holidays. Requires regular and consistent attendance. Energetic and friendly attitude during each shift. Excellent guest service, accurate cash handling, and basic math skills. Interpersonal skills: ability to communicate (verbal and written) with all ages, genders, and personalities; effective and regular conversation in and comprehend English. Ability to work in a team environment and independently. Ability to take and follow direction. Responds with a sense of urgency. Excellent time‑management, organizational skills, and attention to detail. Ability to train and lead others. Ability to resolve conflict. Physical and environmental requirements: frequent bending, kneeling, and lifting up to 50 lbs.; frequent standing, walking, and reaching around the theatre; noise level moderate to high at times; ability to work in a standing position for extended periods. Physical and Environmental Requirements Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies *Benefits may vary by career category, so be sure to check the specific details on our career site. Legal Cinemark reserves the right to amend, change or terminate the job description as it deems appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke‑free workplaces. Cinemark is an Equal Opportunity Employer. Pay Range: $13.00 - $16.15 #J-18808-Ljbffr