Shift Leader - 241 W Kuntz Rd

Shift Leader

The shift leader position plays a very significant role in the restaurant in support of the Restaurant General Manager. Role: Support the RGM by running great shifts in a self-sufficient manner Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers, and Service are completed

Responsibilities and Accountability: Ensuring Consistent Customer Satisfaction Ensure that all Team Members complete the tasks for their assigned position(s) Ensure all employees present a neat, clean appearance and wear company uniforms. Personally demonstrate that Customer needs are the highest priority Ensure food safety, quality, and accuracy of orders Cooperate with peers as part of a team and help others when they need a hand Developing people by providing regular feedback to the RGM on the performance of Team Members Handle conflicts constructively and work with RGM to achieve a resolution Act Like an Owner: Assist in Profit and Loss management by following cash control/security procedures Maintain inventory and manage labor Oversee proper product preparation, rotation, portioning, cooking, and holding times Assist RGM with facility maintenance and ensure health and safety standards are followed at all times