Client Advisor - Ala Moana

Summary RIMOWA is seeking a Client Advisor to drive sales and deliver an exceptional luxury in-store experience. The role focuses on building and nurturing client relationships, meeting individual sales objectives, and representing the brand with professionalism and deep product knowledge. Responsibilities Consistently achieve and surpass individual sales objectives and contribute to the store’s commercial success. Serve as a brand ambassador, conveying RIMOWA’s heritage, design, and craftsmanship to clients. Curate and grow a loyal client portfolio through personalized engagement, appointments, and events; manage follow-ups, repairs, and service requests. Execute POS transactions, open and close the register, support inventory management, and uphold loss prevention standards. Maintain exceptional visual merchandising and immaculate store presentation at all times. Requirements Proven success in a premium or luxury retail environment; an established luxury client book is highly desirable. Impeccable personal presentation with exceptional communication skills. Strong problem-solving abilities and refined attention to detail; able to regularly lift and handle items up to 20 lbs. Flexible availability including evenings, weekends, and holidays. Multilingual in Spanish, French, Portuguese, and/or Mandarin is a plus. #J-18808-Ljbffr