Director - IT Audit

Job ID: 26015383Posted: 2026-10-19Location: Phoenix, AZ, United States; New York, NY, United States; Charlotte, NC, United States; Sandy, UT, United StatesSalary: $123000 - $215250 annually + bonus + equity (if applicable) + benefitsJob Function: Internal AuditSchedule: Full timeShift: DayWorkplace: HybridCareer Area: Corporate FunctionsCompany: American ExpressDescriptionAbout the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleOur Internal Audit group is seeking an eager Director in New York City, Phoenix, AZ, Charlotte, NC or Sandy, UT. This role will audit technology and application controls integrated into first-line and second-line business processes within an integrated audit with other audit disciplines. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to communicate audit results effectively.ResponsibilitiesKey ResponsibilitiesOversee audit professionals across multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders, ensuring audits are completed timely and with high quality; conduct Level 2 reviewsSpecialize in one or more specific lines of business; own portfolio with accountability, ownership and horizontal risk view of entire portfolioCollaborate with Audit Leaders to develop the annual Audit Plan, leveraging knowledge of the portfolio, banking, and industry trends to establish a risk-based Audit Plan with adequate coverageSupport and/or lead regulatory activities and attend regulatory meetings as appropriateLead delivery and execution of the annual Audit Plan for assigned audit portfolio using an integrated auditing approach that considers financial, operational, compliance, and technology risksReview management’s corrective action plans to address business-identified issues, audit findings and regulatory remediationsLead Chief Audit Executive (CAE) audit report reviews and share insights / observationsDevelop relationships with Senior Business Leaders across all business units, proactively identify changes in business environment, emerging risks, and control priorities that may impact Audit Plans, conducts effective business monitoring and guides team to adjust the audit approach accordingly; demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership effortsCollaborate with Senior Managers / Managers to conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishmentsSupport Audit Leader with special projects across multiple business units and geographic regions, ensuring alignment with organizational objectives and risk frameworks, helps prepare for regulator responses and attend meetings as neededServe as a People Leader, providing mentorship, coaching, and career development support for direct reportsRecruit, supervise, coach, mentor, and develop audit staff to build high-performing teams, fostering continuous learning and professional growthDevelop the training plan to upskill colleagues to ensure audit teams have the skills necessary to effectively deliver the Audit PlanChampion continuous improvement by monitoring industry trends, regulatory developments, and best practices in auditing and banking, and incorporate these insights into audit methodologies and team ways of workingOwn and execute multiple IT audits at a time, and support audit teams by testing IT-specific controls and guiding them on IT processes, controls, and applications implicationsQualificationsMinimum Qualifications8+ years of audit experiencePrior experience working at a Big Four / G-SIBHas strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential issues and potential solutions to close gapsEffectively oversees multiple audits, projects and portfolio, setting direction, and developing team capabilitiesGuides the team in applying critical thinking to evaluate potential risks and how to translate these considerations into evidence and risk-based insightsGuides team in applying control theory and professional auditing practices across the full audit lifecycle, including design and evaluation of control frameworksStays abreast and cascades in-depth knowledge of current trends, new developments, regulations, technologies, and best practices in the auditing profession, banking industry, and area of specialization to teams, peers, and leaders​Experience with technology control testing including automated processing, interface inputs, reports, application security, business continuity and third partiesPreferred QualificationsExperience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualizationProfessional certification: CISA, CPA, CIA, CISM, CISSP or other technology-focused certificationEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.