Call Center Agent (FT)
Kris Konstruction
Call Center Sales Agent
We are a family owned and operated business with a new call center located in Baldwin, MD!
We are looking for outgoing members to join our team as call center agents!
Call Center Sales Agent Description:
1. Schedule and confirm appointments
2. Answer inbound calls and make outbound calls
3. Provide customer service
4. Achieve weekly and monthly quotas
Call Center Target Metrics:
- 45-55 dials per hour per caller
- 30% conversion from raw lead to set appointment
- 80% conversion from set appointment to issued appointment
- 80% demo rate on all issued appointments
This is an in-office position only. Evening and weekend availability is needed.
Benefits include:
- Paid vacation days (after 90 days)
- Paid sick days (after 60 days)
- Access to health insurance (after 60 days)
- Simple IRA (after 12 months)
Vacancy posted 5 days ago
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