Casual FLOAT Medical Assistant-Falk Surgery HBC

Join our team as a Medical Assistant and play a vital role in delivering exceptional patient care in a fast-paced healthcare environment. The Medical Assistant supports physicians, advanced practice providers, and clinical staff by assisting with patient intake, obtaining vital signs, documenting medical information, preparing examination rooms, performing administrative tasks, and helping ensure an outstanding patient experience. This position offers the opportunity to make a meaningful impact on patients’ lives while working alongside a dedicated and collaborative healthcare team.

The ideal candidate is compassionate, detail-oriented, and committed to providing excellent customer service. Strong communication skills, the ability to multitask, and a passion for patient care are essential. If you are looking for a rewarding career where you can grow professionally while helping others, we encourage you to apply and become part of our mission to provide high-quality, patient-centered care.

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction.

Responsibilities:

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG’s, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.