DJJ OPERATIONS COORDINATOR

DJJ OPERATIONS COORDINATOR

This position will serve as a Bureau of Monitoring and Quality Improvement Regional Monitor, assigned to assess the performance of services provided to the department youth in provider-operated programs or state-operated facilities. Due to the nature of the work, frequent overnight travel is required. Travel may be with little to no notice at the discretion of management. A valid and active driver's license is required.

Duties and Responsibilities:

• Serves as a monitor for annual and supplemental compliance monitoring reviews.
• Will serve as a team lead and be responsible for coordinating and managing a team of reviewers during on-site/off-site annual compliance reviews to include coordinating meeting times and providing travel information to team members.
• The team lead will be responsible for overseeing the work of those staff during an annual or supplemental review.
• Collecting and requesting information, completing work papers to ensure compliance with requirements, and providing information to the monitoring team and the program/provider.
• Conducting desk reviews, as needed.
• Developing a detailed monitoring approach/plan to be followed during each monitoring event.
• Responsible for coordinating and conducting entrance and exit conferences, and daily debriefing sessions for monitoring events.
• Responsible for consolidating monitoring findings, and if applicable, assigning preliminary ratings.
• Writing and developing a draft monitoring report and submit final draft report to the supervisor for proof reading and editing.
• Participates as a peer reviewer on annual or supplemental compliance reviews with other regional staff.
• Updating and documenting all monitoring events and applicable information in the Department's Juvenile Justice Information System (JJIS) Program Monitoring and Management (PMM) module.
• Perform verification monitoring site visits to determine compliance with applicable requirements to determine if identified deficiencies have been corrected and provide information to the program area, contract manager, and program/provider.
• Report any critical issues noted during annual or supplemental compliance monitoring reviews to the supervisor and completes a program alert in the Department's Program Management and Monitoring System (PMM).
• Participates in the development of the annual and supplemental compliance monitoring review schedule.
• Reviews the quarterly Monitoring and Prioritization tool to determine the frequency of monitoring events and assists with updating the schedule, as needed.
• Ensure program assignments are monitored based on the frequency identified in the Monitoring and Prioritization tool.
• Coordinates and/or participates in meetings, committees, training events, workgroups, peer reviews, and taskforce groups, as requested.
• Coordinates with the contract manager and will be responsible for conducting pre-operational and start-up monitoring reviews for new contracts.
• May be requested to assist program area staff with conducting supplemental monitoring reviews, verification monitoring reviews related to specific incidents, escalated monitoring, and/or special requests, and relays the information back to the program area.
• Store all completed monitoring tools in the applicable SharePoint site.
• Performs other work-related duties as assigned.

Minimum Qualifications for this Position Include the Following Required Entry Level Knowledge, Skills and Abilities:

• Knowledgeable in Department of Juvenile Justice policies and procedures.
• Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.
• Ability to communicate both verbally and in writing; understand computer technology and systems applications of Word, Excel, PDF and other functional software programs.

Preferred Qualifications:

• Preference will be given to candidates with a bachelor's degree from an accredited college or university or four years of professional experience.
• Four or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred.
• Previous audit or monitoring experience is preferred.

Special Notes:

• Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate.
• 'See Resume' is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates.
• Some positions in the occupation may be responsible for coordinating work and supervising employees.
• All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.
• DJJ participates in E-Verify (Employment Eligibility).
• When identified on a position description, a valid driver's license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver's license within 30 days of hire.
• Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable.
• Licenses that have Corrective Lenses Restrictions are acceptable, provided the driver wears corrective lenses.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.