FamilySearch Operations Project Manager Intern, Full-Time, Salt Lake City

Family History Department Product Operations Intern

The purpose of the Family History Department is to enable inspiring journeys that bring joy to all people as they discover, gather, and connect their familypast, present, and future. Our quality standards guide the way we work. They are inspiration, trust, kindness, effectiveness, and simplicity.

FamilySearch is looking for a bright, motivated, enthusiastic candidate to assist and support product operations and organizational readiness activities.

Responsibilities

• Meet with teams/individuals to define roles and responsibilities associated with various deliverables
• Prepare and support operational teams in product operations efforts
• Organize, coordinate, and track projects, plans, deliverables, initiatives, and releases according to readiness processes
• Utilize product operations methodologies, best practices, and standards to support optimal results
• Integrate and lead production operation activities
• Build and strengthen relationships across the department and Church workforce
• Document processes, checklists, and workflows
• Participate in and assist with planning sessions and counseling together
• Coordinate projects and activities with manager and supporting teams
• Evaluate and report on product operations activities, including projects, to key stakeholders
• Support product operations principles at the division and organization levels
• Organize and analyze basic project metrics and analytics, as requested
• Additional responsibilities, as needed or assigned

Qualifications

• Working towards or recent completion of a bachelor's or higher degree in business, management, technical, or related field
• Experience in managing projects and/or changes
• Proficient in Microsoft products (Outlook, Teams, OneDrive, Excel, PPT, SharePoint)
• Strong written and verbal skills
• Effective interpersonal communication and active listening skills
• Strong ability to build and maintain relationships
• Problem-solving and conflict resolution skills
• Ability to work with multiple global teams simultaneously
• Willingness to learn new things; self-directed and able to work well with others, including volunteers of mature age
• Detail-oriented, organized, and adaptable to change
• Basic AI LLM or LLM product experience (such as Anthropic's Claude, Microsoft's CoPilot, etc.)
• Language experience, especially Spanish (helpful, but not required)

Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildingsgiving Church members places to worship, teach, learn, and receive sacred ordinancesour employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.