Food Hall Concessions Line Attendant - Gas South District Convention Center

Food Hall Concessions Line Attendant - Gas South District Convention Center

Gas South Center - Duluth, GA 30097

Salary Range $13.00 - $15.00 Level Entry Position Type Part Time Job Shift Any Education Level None Travel Percentage Up to 25%

Description

Proof of the Pudding (POP) provides award-winning catering and provisions to conferences, meetings, exhibitions, conventions, and special events at the Gas South District Convention Center. As one of Georgia's busiest convention centers, every day brings new opportunities to create, design, and execute memorable events for a variety of guests.

The Food Hall Concessions Line Attendant delivers exceptional guest service while preparing and presenting premium food offerings in a fast-paced, upscale concessions environment. This role is responsible for maintaining the highest standards of food quality, cleanliness, efficiency, and hospitality to create an outstanding guest experience during all events. The ideal candidate has flexibility to work evenings, weekends, holidays, and special events.

Essential Duties And Responsibilities

• Prepare and serve premium menu items according to established recipes, presentation standards, and food safety guidelines.
• Provide warm, professional, and attentive customer service while creating a welcoming guest experience.
• Accurately process guest orders and operate the point-of-sale (POS) system.
• Maintain an organized, clean, and fully stocked workstation throughout each event.
• Monitor food quality, freshness, and holding temperatures in accordance with health department regulations.
• Assist with opening and closing duties, including station setup, breakdown, cleaning, and inventory.
• Replenish food, beverages, condiments, and service ware as needed to maintain uninterrupted service.
• Communicate effectively with culinary, team associates, and management teams to ensure smooth operations.
• Handle guest concerns professionally and promptly, escalating issues when appropriate.
• Maintain knowledge of menu offerings, ingredients, allergens, and beverage selections.
• Follow all company policies, sanitation procedures, and workplace safety standards.
• Support team members in concession duties when operational needs are required.

Performs other related duties as required.

Qualifications

• Previous experience in concessions, restaurants, catering, hospitality, or food service preferred.
• Excellent customer service and communication skills.
• Ability to thrive in a high-volume, fast-paced environment while maintaining attention to detail.
• Strong teamwork and positive attitude.
• Basic cash handling and POS experience preferred.
• Food Handler Certification preferred (or ability to obtain as required).

Work Environment:

• This position will consist of event attendance, preparation, set up, and breakdown. This position will work mostly out of mainly stay within the Gas South District Convention Center but may travel to other venues within the Gas South Region

Physical Demands

• Stand and walk for extended periods (up to 812 hours).
• Frequently lift, carry, push, and pull up to 40 pounds.
• Ability to bend, reach, stoop, and work in hot or cold environments.
• Maintain stamina throughout high-volume events.

Core Value And Competency Requirements

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• This is considered a part-time hourly position with a starting range of $13-$15/hour.
• Benefits include daily meals per shift

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.