New Business Account Manager

Position Description This person will manage the relationship with our clients and brokers. They will function strategically for the overall scope of the client and will be the primary lead for benefit management and growth for the Client, Work Site Employees, Brokers & Insurance vendors. Roles & Responsibilities Consultative and strategic planning around assigned brokers and clients for retention and growth opportunities Lead a team of Benefits Specialists in day‑to‑day management Conduct presentations and meet with employees to discuss the array of benefit choices available Manage the renewal process Participate continually in medical underwriting with internal partners/team Communicate renewal materials to client and broker Prepare materials for employees based on client specifications Update system changes Present changes in person or via Ring Central Assist with Benefit Enrollment portal Audit and confirm employees who have enrolled and their elections Manage client expectations Work daily with internal benefits team to provide guidance/resolution for employees and clients on: Claim issues Eligibility problems Billing discrepancies Benefit problems

COBRA

Collaborate with internal client‑facing teams on combined strategy and continual communication around clients Manage communications materials for client worksites and co‑employees regarding benefits and any changes Attend industry functions and participate in relevant training Develop and maintain extensive knowledge of insurance coverage, markets, and changes Provide ACA compliance guidance and understanding Participate in vendor meetings Process life event and status changes Oversee administration of non‑Prestige plans Conduct audits with Operations Team Required Skills Strong interpersonal skills Minimum of 5 years managing a team (developed, coached, trained, mentored) Ability to handle multiple renewals at a time Excellent written, oral, and presentation skills Thorough understanding of employee group benefits including COBRA Strong analytical skills Sales experience – upselling additional product offerings Ability to work independently or as part of a team Strong computer skills and ability to adapt to new systems Ability to work in a high‑pressure environment Knowledge of an HRIS system, Salesforce, and Prism preferred Required Experience Minimum of ten years or equivalent client and sales experience in group employee benefits Thorough understanding of group health plans and ability to analyze and prepare recommendations Experience in a consultative and strategic role NY Health and Life License required or within 60 days of employment Experience in a consultative, strategic environment, role, and relationship Work Setting Hybrid role – 3 days in the office, 2 days work from home. #J-18808-Ljbffr PrestigePEO