Sales Operations Analyst

Ferguson is seeking a Sales Operations Analyst to support our Maryland, DC, and Northern VA Waterworks business. This hybrid role based out of Upper Marlboro, Chantilly, Frederick, or Joppa maintains the technical aspects of our sales process, protects sales and profit, and simplifies complex sales. Responsibilities Provide support to the Waterworks business unit that will assist in the growth and development of assigned accounts. Understand assigned customer agreements including written contracts and incentive programs. Ensure a summary of customer agreement is in place and understood by the team. Ensure customer file is aligned with contractual and strategic requirements including price columns, matrix pricing, and payment terms. Ensure awareness of pending contract renewal requirements. Prepare Customer Quarterly Review meeting presentations. Coordinate online catalog updates. Maintain information pertinent to each customer. Complete and distribute monthly/quarterly reporting to customers, providing feedback based on customer structure and vendor programs. Complete customer analysis of existing customers to better understand what districts we do business in, overall sales and gross profit by district, product mix analysis, and existing pricing structure. Recommend customer approach given analysis and participate in conversations to determine best method. Ensure compliance with pricing strategy. Qualifications 2+ years in the waterworks, construction, plumbing, or piping industry. Experience with Salesforce, PowerBI, Planswift, and/or Bidtracer highly preferred. The ability to prioritize workload appropriately to balance multiple demands and meet timelines. Ability to develop and deliver effective presentations to groups. Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Experience with Trilogie preferred. Prior exposure and experience with customer contracts preferred. Understanding of pricing methodologies and strategy preferred. Bachelor's degree preferred. Benefits We care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well‑being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with company match, plus additional meaningful and inclusive enhancements adaptable to diverse situations and needs, such as mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities, and more. Pay Range $4,140.00 - $6,746.30 (Monthly for Salaried roles or Hourly for all other roles). Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer and a government contractor that adheres to 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A) regarding protected Veterans and individuals with disabilities. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information. #J-18808-Ljbffr