Shuttle Driver / Guest Experience Ambassador

DESCRIPTION

Shuttle Driver / Guest Experience Ambassador

Gulf Shores, AL | A&R Hospitality | Full Time | Seasonal (June 2026 - September 2026)

Drive the Experience. Be the First and Last Impression.

This is not just a driving position.

At A&R Hospitality, we're looking for someone who can welcome guests, create memorable experiences, and represent our hotels with energy and pride .

As a Shuttle Driver / Guest Experience Ambassador , you are the first smile guests see when they arrive-and the last impression they leave with . You'll play a key role in creating a seamless, welcoming, and memorable experience for travelers visiting Gulf Shores.

What Makes This Role Unique

• You're more than a driver-you're a hospitality ambassador
• You interact with guests from across multiple properties
• You help shape the entire guest journey , not just transportation
• You get to work in a fast-paced, high-energy coastal environment

What You'll Do

Provide Safe & Reliable Transportation

• Transport guests between airports and participating hotels safely and efficiently
• Monitor flight schedules and adjust pickup times as needed
• Ensure timely arrivals and departures while maintaining a smooth guest experience
• Assist guests with luggage and boarding

Create Memorable Guest Experiences

• Greet every guest with a warm, friendly, and professional attitude
• Share local recommendations-restaurants, attractions, beaches, and events
• Provide helpful tips, insight, and even fun facts about Gulf Shores
• Maintain a clean, comfortable, and welcoming shuttle environment

Own the Details

• Track trips and schedules using company systems
• Communicate proactively with hotel leadership regarding delays or issues
• Keep accurate trip records and maintain operational accountability

Maintain Vehicle Standards

• Perform daily inspections and ensure vehicle is safe to operate
• Keep the shuttle clean, fueled, and guest-ready at all times
• Report maintenance concerns immediately and follow safety protocols

Support Hotel Operations

When not driving, you'll also:

• Assist the front desk during busy periods
• Help maintain lobby and guest areas
• Restock market or guest amenities
• Support overall hotel operations as needed

What We're Looking For

• Valid driver's license with clean driving record
• Strong customer service and communication skills
• Friendly, outgoing personality with a passion for hospitality
• Ability to work independently and stay organized
• Flexibility to work early mornings, evenings, weekends, and holidays
• Ability to lift up to 50 lbs (luggage)

What Sets You Apart

• You enjoy talking to people and making guests feel at home
• You stay calm under pressure and adapt quickly
• You take ownership of your role and do the job right
• You represent the brand with professionalism at all times

What the Job Is Really Like

• Fast-paced and schedule-driven based on flights and guest needs
• Constant interaction with guests and team members
• Working both on the road and on property
• Every day is different-no routine shifts

Why Join A&R Hospitality

• Be part of a team that values people, culture, and service
• Work in Gulf Shores-where others vacation
• Gain experience across multiple aspects of hotel operations
• Opportunity to grow within the company

Additional Information

A&R Hospitality provides equal employment opportunities to all employees and applicants in accordance with applicable laws.

This role requires maintaining the confidentiality of company and guest information and adherence to all company policies and procedures.

Ready to Hit the Road?

If you're dependable, energetic, and ready to create great guest experiences, we'd love to have you on the team.

Apply today and represent A&R Hospitality across Gulf Shores.

REQUIREMENTS

A&R Group is a vertically integrated turn-key hospitality firm focused on developing and operating high-value hotels through partnerships with globally recognized hotel brands. Equipped with full-service Development, Design, Construction and Hospitality Management teams, A&R is capable of addressing every stage of the process - from initial conception to ongoing maintenance and operations, A&R is the one-stop shop for every hospitality requisite.