Regional Director of Community Engagement and Experience

National Church Residences

# Regional Director of Community Engagement and ExperienceApplylocations: Dublin, Ohiotime type: Full timeposted on: Posted Todayjob requisition id: 20260702-11219# **Job Description:**Title: Regional Director of Community Engagement & ExperienceDivision: Senior LivingOT Status: ExemptReports to: Vice President – Senior LivingRevision date: June 2026Management Level: DirectorJob Classification: Field Operations> Life EnrichmentJob Family Group: Life Enrichment**PURPOSE** According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and reporting to the Vice President, the incumbent will be responsible for advancing person-centered engagement, therapeutic recreation, and holistic wellness programming across the assigned regional portfolio.**ESSENTIAL FUNCTIONS****Lead Community Life, Wellness & Memory Care Strategy*** Provides strategic leadership for community life, engagement, wellness, and memory care across a regional portfolio* Ensures programs reflect a person-centered, holistic wellness approach that supports residents’ cognitive health, physical well-being, emotional resilience, social connections, community involvement and spiritual enrichment* Integrates engagement and wellness into the overall resident experience, aligning with organizational mission and operational priorities* Creates opportunities for and sources volunteers to support department strategy**Drive Program Excellence & Consistency*** Establishes standards and ensures consistent execution of high-quality engagement and wellness programming across communities* Monitors program effectiveness and resident outcomes, using data and feedback to drive continuous improvement* Promotes innovative, evidence-informed practices that enhance resident engagement and quality of life**Lead, Develop & Support Teams*** Provides direction, guidance, and development to Community Life, Wellness, and Memory Care leaders and teams* Supports facility leadership with talent strategies including hiring, onboarding, training, and retention* Fosters a culture of accountability, collaboration, and service excellence across communities**Ensure Quality, Compliance & Operational Alignment*** Ensures compliance with regulatory standards and organizational expectations related to life enrichment and programming* Manages Resident engagement platforms, establishes standards and develops processes for execution, data analysis and reporting* Supports quality assurance, survey readiness, and performance improvement efforts* Partners with operations leadership to align programming with business objectives and resident care goals**EXPECTATIONS*** Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.* Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.* With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.* Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.* Performs other duties as assigned.# JOB SPECIFICATION SHEET— Regional Director of Community Engagement & Experience**Education:** Bachelor’s degree in Therapeutic Recreation, Recreation Therapy, Gerontology, or related field**Experience:** 2 plus years of experience in senior living, senior services or serving special needs populations with experience supporting memory care and/or dementia focused programming**Mental:** Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.**Skills:** Must have good computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently. Must be able to successfully lead others in an environment of complexity.Must have strong motivational skills and a high emotional intelligence quotient (EQ)**Travel:** Frequent more than 50%Licensure: Current Certified Therapeutic Recreation Specialist (CTRS) required \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Vision:** Normal: Consistent with standard workflow.With respect to said job description, estimate the daily time spent performing the following activities.Rare ( R) = 0-24%; Sometimes ( S) = 25-49%; Frequent ( F) = 50-74%; Continuous ( C) = 75% plusR = Climbing R = Stooping Lifting / Carrying; S = 10-25 lbs.S = Standing R = Pushing S = 26-50 lbs.F = Sitting R = Pulling R = 51-75 lbs.S = Walking F = Driving ` R = 76 plus lbs.# **Working Conditions:** Office based. Due to occasional work in long term care facilities, exposure to some disagreeable conditions such as noise, odors, illness, infection and physical contact with disruptive residents.**Consequences of Errors:** Moderate monetary responsibility.**Supervision Received:** General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.Title: Regional Director of Community Engagement & ExperienceDivision: Senior LivingOT Status: ExemptReports to: Vice President – Senior LivingRevision date: June 2026Management Level: DirectorJob Classification: Field Operations> Life EnrichmentJob Family Group: Life Enrichment**PURPOSE** According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and reporting to the Vice President, the incumbent will be responsible for advancing person-centered engagement, therapeutic recreation, and holistic wellness programming across the assigned regional portfolio.**ESSENTIAL FUNCTIONS****Lead Community Life, Wellness & Memory Care Strategy*** Provides strategic leadership for community life, engagement, wellness, and memory care across a regional portfolio* Ensures programs reflect a person-centered, holistic wellness approach that supports residents’ cognitive health, physical well-being, emotional resilience, social connections, community involvement and spiritual enrichment* Integrates engagement and wellness into the overall resident experience, aligning with organizational mission and operational priorities* Creates opportunities for and sources volunteers to support department strategy**Drive Program Excellence & Consistency*** Establishes standards and ensures consistent execution of high-quality engagement and wellness programming across communities* Monitors program effectiveness and resident outcomes, using data and feedback to drive continuous improvement* Promotes innovative, evidence-informed practices that enhance resident engagement and quality of life**Lead, Develop & Support Teams*** Provides direction, guidance, and development to Community Life, Wellness, and Memory Care leaders and teams* Supports facility leadership with talent strategies including hiring, onboarding, training, and retention* Fosters a culture of accountability, collaboration, and service excellence across communities**Ensure Quality, Compliance & Operational Alignment*** Ensures compliance with regulatory standards and organizational expectations related to life enrichment and programming* Manages Resident engagement platforms, establishes standards and develops processes for execution, data analysis and reporting* Supports quality assurance, survey readiness, and performance improvement efforts* Partners with operations leadership to align programming with business objectives and resident care goals**EXPECTATIONS*** Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.* Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.* With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.* Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.* Performs other duties as assigned.# JOB SPECIFICATION SHEET— Regional Director of Community Engagement & Experience**Education:** Bachelor’s degree in Therapeutic Recreation, Recreation Therapy, Gerontology, or related field**Experience:** 2 plus years of experience in senior living, senior services or serving special needs populations with experience supporting memory care and/or dementia focused programming**Mental:** Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.**Skills:** Must have good computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently. Must be able to successfully lead others in an environment of complexity.Must have strong motivational skills and a high emotional intelligence quotient (EQ)**Travel:** Frequent more than 50%Licensure: Current Certified Therapeutic Recreation Specialist (CTRS) required \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Vision:** Normal: Consistent with standard workflow.With respect to said job description, estimate the daily time spent performing the following activities.Rare ( R) = 0-24%; Sometimes ( S) = 25-49%; Frequent ( F) = 50-74%; Continuous ( C) = 75% plusR = Climbing R = Stooping Lifting / Carrying; S = 10-25 lbs.S = Standing R = Pushing S = 26-50 lbs.F = Sitting R = Pulling R = 51-75 lbs.S = Walking F = Driving ` R = 76 plus lbs.# **Working Conditions:** Office based. Due to occasional work in long term care facilities, exposure to some disagreeable conditions such as noise, odors, illness, infection and physical contact with disruptive residents.**Consequences of Errors:** Moderate monetary responsibility.**Supervision Received:** General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.
J-18808-Ljbffr National Church Residences

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Regional Director of Community Engagement and Experience in Dublin, OH vacancy

Regional Director, Community Experience & Engagement
National Church Residences seeks a Regional Director of Community Engagement & Experience in Dublin, Ohio. This role involves leading community engagement and wellness programming while ensuring regulatory compliance across a regional portfolio. The ideal candidate has...
Community
Full time
National Church Residences
Dublin, OH
1 day ago
Branch Manager
...and target production standards through engaging customers in meaningful conversations to... ...# Maintains membership in an approved community organizations and participates in community... ...Technical Expertise # Experience in banking laws, regulations, and guidelines...
Community
Bank staff
First Federal Lakewood
Powell, OH
1 day ago
Branch Manager: Shape Customer Experience & Growth
...oversee operations and enhance customer service in the branch. This role requires exceptional leadership to coach employees, engage with the community, and implement banking technology solutions. Candidates should possess strong organizational skills and a high school...
Community
Weekend work
Afternoon shift
JPMorgan Chase & Co.
Columbus, OH
4 days ago
Area Supervisor
...providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will... ...Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities... ...the sales floor, Customer and Associate engagement and heightened Loss Prevention...
Community
Work at office
Local area
Immediate start
Shift work
Weekend work
Afternoon shift
Ross Stores, Inc.
Dublin, OH
1 day ago
Community Engagement & Guest Experience Lead
lululemon is seeking a Community Specialist in Columbus, Ohio to engage with local communities through events and relationships. This role focuses on creating a world-class guest experience while executing the store’s community strategy and building partnerships with community...
Community
Local area
lululemon
Columbus, OH
3 days ago
Branch Manager - Columbus West Market - Dublin, OH
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued... ...businesses to strengthen our branch presence and actively engage with the community. Ensure a strong risk and control environment by using...
Community
Local area
Immediate start
Afternoon shift
JPMorgan Chase & Co.
Dublin, OH
3 days ago
Regional Medical Scientific Director (aka Medical Science Liaison) Immunology - GI (Southeast)
$190.8k - $300.3k
...Growth and Improvement minded Regional Medical Scientific Director (aka Medical Science... ...therapeutic and disease expert who engages in bidirectional exchange... ...between the scientific community and the Company to... ...DNP, DO, or MD Required Experience | Skills | Knowledge...
Community
For contractors
Second job
Work at office
Remote work
Relocation
Visa sponsorship
Flexible hours
Shift work
Merck
Columbus, OH
3 days ago
Branch Manager
...Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating... ...Qualifications: Three to five years similar or related experience. Previous relevant experience preferred. Strong...
Community
Temporary work
Local area
Monday to Friday
Bridge Credit Union
Powell, OH
1 day ago
Branch Manager
$70.13k - $116.88k
...We are all united in delivering the best experience for our customers. We work together each... ...through business development and community involvement activities. Coaches to consultative... ...experience. Coaches team to confidently engage with customers in technology enabled...
Community
Full time
Temporary work
Part time
Work experience placement
Work at office
Shift work
Fairygodboss
Columbus, OH
1 day ago
Branch Manager
$72k - $98k
...We are all united in delivering the best experience for our customers. We work together each... ...through business development and community involvement activities. Coaches to consultative... ...experience. Coaches team to confidently engage with customers in technology enabled...
Community
Full time
Temporary work
Part time
Work experience placement
Work at office
Shift work
PNC Financial Services Group
Columbus, OH
4 days ago
District Manager
...relationships within the local business community through networking, events, and... ...with field leadership to improve employee engagement, retention, and branch culture Assist with... ...preferred Minimum of 3–5 years of leadership experience within staffing and workforce solutions...
Community
Work at office
Local area
Surge Staffing
Columbus, OH
1 day ago
Assistant Branch Manager
$15.25 - $21.75 per hour
...Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this... ...their full potential. Continue to Evolve: Engage in ongoing training and development, set... ...'s succession plan. Qualifications Community Impact: Demonstrated ability to make a positive...
Community
Hourly pay
Full time
Local area
Monday to Friday
Weekend work
Afternoon shift
Heights Finance
Columbus, OH
19 hours ago
District Manager, Migraine - Columbus, OH
...preferred or relevant and equivalent industry experience required. Business analysis and... ...create a culture of winning and full team engagement. Collaborates and is able to influence... ..., transforming lives and serving our community. Equal Opportunity Employer / Veterans...
Community
Local area
Allergan
Columbus, OH
1 day ago
Area Service Manager
$120k - $150k
...to our people, our customers, and the communities we serve—driving a culture of belonging... ...development with our award‑winning Learning & Engagement team. Engage in our “We Care” culture... ...branch to ensure a seamless customer experience and capture additional wallet share...
Community
Price work
Contract work
Work at office
Local area
Limbach Facility Services
Columbus, OH
4 days ago
Regional Property Manager, Conventional
...What You'll Do: As a Regional Property Manager (Conventional)... ...deliver exceptional resident experiences. Where You'll Work: You... ...product knowledge of community and competitors to maximize rental... ...site visits to each property to engage with the site teams, complete...
Community
Local area
Remote work
Relocation
Coastal Ridge Real Estate
Columbus, OH
19 hours ago
District Manager: Sales Growth & Team Leadership
...successful candidate will drive sales, enhance the customer experience, and ensure operational excellence. This role requires... ...skills, a proven record in retail management, and a focus on community engagement. The District Manager will partner closely with various teams...
Community
RadNet, Inc.
Hilliard, OH
10 hours ago
Regional Property Manager
$100k - $120k
...application process. Regional Property Manager Full... ...properties, you'll shape communities, build lasting... ...properties. Reporting to the Director of Operations and... ...Standard resident experiences while cultivating talent... ..., empowerment, and engagement aligned with company...
Community
Full time
Contract work
Local area
Night shift
Weekend work
GoldOller Real Estate Investments
Columbus, OH
2 days ago
Private Bank Regional Director 2
Private Bank Regional Director 2 page is loaded## Private Bank Regional Director 2remote type:... ...Qualifications:*** Bachelor's Degree* 10+ years of experience in finance or private banking, wealth... ...deepen connections, maintain a strong community, and do their best work. Remote roles...
Community
Work at office
Remote work
Work from home
Flexible hours
Huntington Bank
Columbus, OH
1 day ago
Area Product Owner - Executive Director (Operations Product | Reconciliation & Financial Exceptions Platforms)
...suboptimal solutions, modernizing the user experience and operational controls for teams... ...automation and agentic solutions. Consumer & Community Banking (CCB) Operations Product... ...financial products. Our mission is to create engaged, lifelong relationships and put our...
Community
J.P. Morgan
Columbus, OH
5 days ago
Branch Manager - Columbus Central West Market - Columbus, OH
...will have the opportunity to help people experience our Customer Promise - helping people... ...in the local market area through strong community involvement Creates an environment that... ...exceptional customer experience and a dynamic and engaging culture Actively identifies, coaches,...
Community
Local area
Immediate start
Afternoon shift
JPMorgan Chase & Co.
Columbus, OH
4 days ago
Branch Relationship Manager
...members' financial needs to create a stronger community. Join our team and you will not only... ...Credit Union partners to elevate member experience, system processes and relationship... ...feedback to staff on work performance by engaging in daily conversations with individuals...
Community
Full time
Part time
For contractors
Local area
Immediate start
Telhio Credit Union
Westerville, OH
19 hours ago
District Manager- Columbus, OH Market
...District Manager REPORTS TO: Regional Vice President STATUS:... ...Summary Boot Barn is where community comes first. We thrive on togetherness... ..., manager development/engagement, merchandising standards,... ...internal/external customer experience, ensuring consistent profitability...
Community
Full time
Part time
Work at office
Local area
Flexible hours
Shift work
Night shift
RadNet, Inc.
Hilliard, OH
1 day ago
Surgical Physician Assistant - PA
...interpret diagnostic findings and engage in complex clinical decision-... ...Vital Role in the Surgical Experience As a Surgical Physician... ...you will discover a vibrant community that not only embraces life... ...apply your surgical talents in a region that appreciates both...
Community
Full time
Local area
Weekend work
MLee Medical Employment
Worthington, OH
4 days ago
Nurse Practitioner - NP Specialist
...passion for patient care with an inspiring community, your wait is over. What You'll be... ...in accordance with your skill set Engaging in patient follow-up and ongoing chronic... ...and local parks to exciting culinary experiences in the Short North Arts District, Columbus...
Community
Full time
Local area
Flexible hours
Day shift
Afternoon shift
MLee Medical Employment
Worthington, OH
19 hours ago
Physician Instructor, Heritage College of Osteopathic Medicine, part-time, non tenure-track, (Athens, Cleveland, or Dublin Ohio) (AY 26-27 Pool Posting) Periodic Engagement Role
...Ohio) (AY 26-27 Pool Posting) Periodic Engagement Role We are accepting applications for... ...or eligibility for the same Teaching experience in medical education Preferred Qualifications... ...to faculty, staff, students, and community members. Pay is commensurate with...
Community
Part time
Fixed term contract
Ohio University
Dublin, OH
4 days ago
Family Medicine Physician - MD
...advancement, evolving into a profound life experience? Picture immersing yourself in a role... ...not just for a job, but for a sense of community and belonging. We are searching for an... ...specialists to promote holistic treatment. Engage in quality improvement initiatives aimed...
Community
Local area
Relocation package
MLee Medical Employment
Worthington, OH
4 days ago
Occupational Therapist - OTR/L
...that harmoniously blends innovation with community spirit. We are looking for an... ...this position offers you the chance to engage in meaningful work in a city that beats... ...community vibrates with a rich tapestry of experiences, drawing together artists, innovators, and...
Community
Full time
Flexible hours
MLee Medical Employment
Worthington, OH
4 days ago
Data Scientist Lead - Branch Channel Analytics Manager
...people management and senior stakeholder engagement. As a Data Scientist Lead - Vice... ...Skills ~6+ years of applied data science experience, including ownership of production... ...ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers...
Community
Immediate start
J.P. Morgan
Columbus, OH
15 hours ago
Preschool Regional Director
...Schools? Family Environment - a close‑knit community where educators work together toward the... ...Outreach Efforts Desired Skills and Experience Bachelor’s Degree in Early Childhood... ...Education, or a related field. 3-5 years of Director-level experience. Comprehensive...
Community
Temporary work
Monday to Friday
Primrose School of Hilliard at Mill Run
Hilliard, OH
4 days ago
Occupational Therapist - OTR
...your career, this position provides a unique opportunity to engage in impactful work within the engaging backdrop of Columbus... ...celebrate victories-both large and small-as a tightknit community. You'll experience a professional environment where your contributions are valued...
Community
Full time
Local area
Flexible hours
MLee Medical Employment
Worthington, OH
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Regional Director of Community Engagement and Experience. Be the first to apply!