HR Representative

HR Representative Position Overview The HR Representative is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person. We carry the HR burden so our clients can focus on other needs of their business. The Helpside HR team are experts and help our clients succeed. Responsibilities Answer all incoming client calls, e-mails, and attend to a “live chat” function Oversee and complete unemployment insurance claims Manage and complete incoming HR paperwork & mail Oversee E-Verify & I-9 process Answer client questions and concerns in a timely manner and connect them to appropriate experts when needed Knowledge/Skills Quick and accurate entry of required documentation Strong verbal and written communication skills Demonstrate knowledge and effectively use customer service techniques Proficient in Microsoft Office Monitors own work to ensure professional quality and punctuality Job Requirements High school diploma or equivalent required Bachelor’s degree preferred 1-2 years’ experience working in an office setting preferred Job Type: Full-Time In Office (40 Hours/Week) Job Location: Overland Park, KS #J-18808-Ljbffr Helpside