Principal, Epic Environment Management / Data Courier Lead

Overview

Join to apply for the Principal, Epic Environment Management / Data Courier Lead role at UW Medicine.

Base pay range

$131,052.00/yr - $156,492.00/yr

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Principal, Epic Environment Management / Data Courier Lead!

Work Schedule

• 100% FTE – 40 hours per week
• Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday
• Required participation in team on call schedule

Position Highlights

• 100% remote opportunity
• Values-based work environment
• Active departmental Equity, Diversity, and Inclusion Committee
• 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
• 100% matching, 100% immediately vesting 403(b)

Primary Job Responsibilities

• Plan, coordinate, and perform Epic test and training environment state transitions, strategy, and activities including refreshes, updates, upgrades, and build migration relationships
• Provide guidance, define, and implement Epic change control processes
• Provide a high level of expertise in assigned domains
• Strategize, develop, enhance, and govern architectural standards
• Manage technical portfolios, research trends, create 1-3-5 year technology roadmaps, and present recommendations to leadership
• Optimize the use of technologies and perform cost analysis
• Leverage technical expertise in impactful, enterprise-level projects
• Develop and deliver training across the department in area of expertise
• Manage vendor relationships with appropriate Epic contacts
• Identify and build service management improvements
• Provide advice, coaching, and mentorship to team members on technical expertise
• Serve as the manager’s delegate to represent the team for vendor management, including strategic vendor meetings, architecture meetings, meetings with technical account managers, project design meetings, large scale incident resolution, and other technical leadership needs
• Review and assign Epic projects to designated environments
• Coordinate Combined EQS and ETS Monthly Meeting
• Coordinate Epic Environment Subgroup
• Perform Ad hoc Release Authorization responsibilities, training, requirements and ensure Signatures are in a timely manner
• Serve as backup/support to Epic Release Manager
• Maintenance of Environment Documents, including Knowledge Articles and SharePoint
• Serve as backup/support/Data Courier Lead to Epic Data Courier Administrators

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
• 6+ years of experience must include the below:
• 6+ years of experience as an Epic Generalist
• Must have an understanding of Chronicles with one or both of the following
• GEN3000i Core Analyst Badge
• Chronicles Utilities Knowledge Track
• Demonstrated experience in project / program management
• Epic certification in at least one area with Epic Data Courier, Bridges, Chronicles preferred
• ITIL exposure or certification
• 6+ years of experience with administering systems, including 4+ years of experience administering systems that support critical operations
• 2+ years of experience developing and leading technical training for teams and mentoring less experienced technical staff members
• 6+ years of experience providing advanced support for the overall health of enterprise systems and technologies
• 2+ years of experience primarily responsible for an enterprise technology
• 1+ years of managing vendor relationships, including negotiating maintenance contracts, reviewing periodic service reviews, and coordinating escalations
• 1+ years of implementing and improving processes
• Active member in local technology user groups and/or other professional organizations related to area of expertise
• Demonstrated experience creating and maintaining detailed documentation, including standard operating procedures, system diagrams, and any other technical documentation
• 1+ years of managing technical requirements of an enterprise system

EO/AAE