Support Center Specialist II - Member & Provider Care

Molina Healthcare is seeking a customer-focused professional to provide level II support to members and providers across Medicaid, Medicare and Marketplace lines of business. You will handle inquiries via phone, chat and email, document interactions, and escalate as needed while modeling Molina values.

The role emphasizes first-call resolution, data accuracy, and collaboration with internal and external stakeholders to improve the member/provider experience and retention.