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Credit Care Team Lead - Customer Experience & Ops

Bloomingdale's

Macy's is seeking a Manager, Stores Credit Experience to lead an operational team supporting Macy's consumer credit cardholders and retail partners, driving a high-performing credit customer care operation with focus on compliance, quality, and service excellence across channels. You will hire, coach, and develop staff; oversee credit inquiries, billing issues, and escalations; collaborate across teams to reduce recurring issues and improve the overall customer experience. #J-18808-Ljbffr Bloomingdale's

Vacancy posted 4 days ago
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