Territory Sales Manager

Branch Customer & Sales Representative Resourceful and customer-focused branch support professional with experience in inside sales, showroom operations, and client relationship building. Thrives in multitasking environments that require accuracy, urgency, and a strong customer presence. Eager to expand skills into outside sales and strengthen partnerships with contractors, builders, and designers while ensuring a seamless branch operation from open to close. Key Strengths * Inside Sales & Order Processing * Customer Support & Showroom Engagement * Inventory & Order Coordination * Customer Relationship Management * On-Site Sales Visits & Lead Follow-Up * Sample & Display Management * Branch Opening / Closing Procedures * Communicating clearly with operations, sales, and warehouse teams * Problem Solving & Cross-Team Collaboration * Encouraging a helpful, zero-drama culture * Contributing positively to Branch performance Responsibilities Include * Open the branch daily and ensure showroom readiness, cleanliness, and product organization. * Greet and support customers and their customers in selecting tile, pavers, and natural stone materials. * Manage order entry, confirmations, invoicing accuracy, and scheduling of pickups/deliveries. * Verify warehouse-prepared orders and ensure correct materials are staged for customers. * Conduct 2-3 days per week of outside sales visits targeting existing and new accounts. * Support sales reps with lead follow-up, quoting, sample distribution, and job-pack coordination. * Track back orders and collaborate with purchasing and logistics to keep customers informed. * Maintain inventory awareness and promote new product arrivals during showroom interactions. * Assist in hosting showroom events and builder/designer outreach initiatives. * Deliver a professional, solution-oriented customer experience at every touchpoint. Expected Achievements * Strengthen showroom conversions by proactively assisting contractors' clients with selections and closing orders. * Drive consistent reach and follow-ups, resulting in new active customer accounts added to the branch. * Maintain showroom presentation excellence through timely display refreshes, labeling, and new product integration. * Increase branch sales activity by completing 4 - 8 field visits per week on assigned days and logging activity in Salesforce. * Support sales reps in turning quotes into orders through active tracking and customer touchpoints. * Develop a working knowledge of product lines, enabling confident recommendations to contractors and designers. * Build strong internal partnerships across operations, sales, and logistics, accelerating order fulfillment and customer satisfaction. * Support and execute at least one branch promotional event per quarter targeting builders, designers, and contractors. * Demonstrate reliability in branch opening responsibilities and daily operational preparedness. Experience * Hands-on experience in branch operations, showroom support, or warehouse coordination. * Customer-facing experience, ideally working with contractors, designers, or trade professionals. * Sales or account support experience, including CRM usage and assisting in converting leads to orders. * Familiarity with construction materials, flooring, or stone products is a plus. * Strong organizational, communication, and problem-solving skills in a hybrid operational and sales environment. Professional Traits * Highly dependable for operational consistency * Self-starter with strong time-management skills * Able to represent the company well face-to-face on job sites and customer offices * Works calmly under pressure and adapts to shifting priorities * Team mentality with a sense of urgency to serve customers Mandatory: * *Ability to pass background check and drug screening Benefits: * Full health insurance benefits after 90 days. Medical, dental and vision. * Company cell phone. * . Paid PTO * . 401k after one year. Pay schedule Depends on experience Location: QDI Surfaces Branch Scottsdale 15678 N Greenway Hayden Loop, Ste 103, Scottsdale, AZ 85260