Administrative Assistant (On Site)

good working on your own and with a team open to learning new things and have at least a year of customer service experience*? About The Role Location: Saginaw, Michigan (On Site) Are you … convenient to the Saginaw area a critical thinker a problem solver good working on your own and with a team open to learning new things and have at least a year of customer service experience*? This could be an interesting role for you! You'll find steady work, supportive leaders, good benefits and advancement opportunities here. The position offers work-life balance (consistent M-F, 8 a.m. - 5 p.m. schedule) and flexibility (paid time off). e.g., previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers Pay Transparency This position starts at $14 per hour. What’s Involved As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you’ll manage inbound and outbound documentation and communications related to vehicle buybacks (Note: This is not a call center position and does not involve customer interaction) We're looking for someone who will be very thorough and pay strong attention to detail while processing important documents No automotive experience needed! We’ll train you on everything you need to know Your team is right there with you to serve as a resource What You’ll Do Audit and set up new cases, attaching required documents Assemble and mail packets File and retrieve archived documents in the center Ensure physical files are complete for assigned cases Identify, research and resolve any issues with documents Understand lemon law requirements regarding titling Develop title competency in all 50 states Work with state DMV staff and Attorneys General offices on titling Become familiar with project operations and workflow processes Communicate with teammates Meet deadlines throughout the day Report on daily activity Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Location This Is An On-site Position In Saginaw, Michigan. Being On Site Gives You Space To Connect With Those Around You. See What It’s Like Working On Our Campus (direct link to video: Friendly, casual environment Corporate office in Saginaw Township, close to shopping and restaurants Access to free on-site workout facility Perks like tickets to local events Skills For Success Required Skills Be organized, able to meet deadlines Have a positive, self-starter attitude with a solid work ethic, excellent interpersonal skills and strong attention to detail Critical thinking skills Able to communicate and work effectively with a team Computer navigation and Microsoft Office skills Able to learn new computer programs as needed Eligibility Requirements Must have the ability to pass a pre-employment background check and drug screen Able to work on site at our office in Saginaw, Michigan, daily High school diploma or equivalent One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!) Must be able to stick to the schedule reliably Nice to Have Three or more years of customer care experience Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits Medical and prescription coverage Dental and vision insurance Paid time off Associate wellness program with rewards for annual checkups Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits 401(k) with match Flexible spending account (FSA) Life insurance Company-paid short- and long-term disability insurance Benefits To Make Your Life Easier 24/7 online access to doctors through Teladoc 24/7 nurse help desk Patient advocacy with free 24/7 support for benefit questions and claims Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact View email address on click.appcast.io. Thank you for your interest in Morley. Notices Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: and your right to work: Click here to view Morley’s CCPA Notice for applicants in California: Click here to view Morley's privacy policy: #J-18808-Ljbffr