Customer Service Member Representative

Planet Fitness - Cambridge Fitness

Job Description

Planet Fitness Careers
Team Member

Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you?
Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness!
Role Summary
The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
Facilitate needed updates to members accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.

Team Member Benefits

Free black card membership
Mentorship
Opportunities for advancement
Ongoing leadership training
Full time employee health insurance

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Customer Service Member Representative in Solon, OH vacancy

Member Service Representative - Warrensville YMCA
...Member Service Representative At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit,... ...Qualifications: High School Diploma or GED preferred. Strong customer service skills. Cash management experience....
Suggested
Part time
Local area
Afternoon shift
YMCA of Greater Cleveland
Bedford, OH
4 days ago
Store Team Member
$16 per hour
...for working 10pm-6am Responsibilities Welcome customers to our stores with top-tier customer service Make magic happen by serving up quality food and... ...the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a 'team...
Suggested
Shift work
Afternoon shift
Sheetz
Twinsburg, OH
14 hours ago
Customer Service Representative - State Farm Agent Team Member
$40k - $60k
...That same mindset is at the heart of how we serve our customers and support our team. I'm a graduate of Miami... ...right in here. Role Description As a Customer Service Representative - State Farm Agent Team Member with Collin Doyle - State Farm Agent, you will generate...
Suggested
For contractors
Work at office
Local area
Flexible hours
Collin Doyle - State Farm Agent
Mayfield Village, OH
4 days ago
Customer Relations Representative - State Farm Agent Team Member
...inclusive company culture where every team member is valued. We provide opportunities... ...you! Role Description As a Customer Relations Representative - State Farm Agent Team Member with... ...Your attention to detail, customer service skills, and desire to help people...
Suggested
For contractors
Casual work
Relocation package
Flexible hours
Bonny Bird - State Farm Agent
Bedford, OH
4 days ago
Account Representative - State Farm Agent Team Member
$35k - $45k
...agency has been providing State Farm customers with personalized, reliable... ...their coverage choices. As an Account Representative - State Farm Agent Team Member for State Farm Agent, Derek Warner... ...proactively marketing relevant products and services. Grow your career as you better...
Suggested
Derek Warner - State Farm Agent
Mayfield Village, OH
2 days ago
Call Center Representative
$17 - $20 per hour
...Job Title At Apex Service Partners, we have been providing top-quality home services for decades. We are committed to customer satisfaction, teamwork, and personal growth. Our CSRs... ...Communicate effectively with team members and departments to ensure smooth operations...
Hourly pay
Work at office
Work from home
Flexible hours
Shift work
Afternoon shift
Arco Home Services
Bedford, OH
7 days ago
Account Manager - State Farm Agent Team Member
$50k - $70k
...mindset is at the heart of how we serve our customers and support our team. I'm a graduate... ...Account Manager - State Farm Agent Team Member for Collin Doyle - State Farm Agent, you... ...marketing relevant products and services. Grow your career as you better...
For contractors
Work at office
Local area
Flexible hours
State Farm
Mayfield Village, OH
4 days ago
Customer Service Member Representative
$12 - $14 per hour
...Planet Fitness Careers Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment... ...positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests....
Hourly pay
Full time
Part time
Local area
Shift work
Planet Fitness
Solon, OH
6 days ago
Customer Service Representative
...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a... ...exceptional experiences for pet parents and their furry family members. NVA Pet Resorts is part of National Veterinary...
Full time
Flexible hours
Shift work
Weekend work
PetSuites
Twinsburg, OH
2 days ago
Customer Service Representative
...Customer Service Representative Job Category: Customer Service Full-Time On-site Twinsburg, OH 44087, USA Description Customer... ...helping customers find the right solutions. As a key member of our team, you'll assist customers with sales and product...
Full time
Work at office
Worldwide
Monday to Friday
Dixon Valve
Twinsburg, OH
4 days ago
Account Associate - State Farm Agent Team Member
$45k - $55k
...believe in building real connections with our customers rather than treating interactions as... ...Associate - State Farm Agent Team Member for Steven Saraniti - State Farm Agent,... ...proactively marketing relevant products and services. Grow your career as you better...
For contractors
Work at office
Flexible hours
State Farm
Valley View, OH
5 days ago
KITCHEN CREW MEMBER
...passionate about the Dairy Queen® brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we... ...working relationship with management and fellow team members Create and maintain a positive, safe, clean, and inviting environment...
Local area
Shift work
Dairy Queen
Twinsburg, OH
4 days ago
Receptionist - State Farm Agent Team Member
$40k - $60k
...is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed...
For contractors
Work at office
Bonny Bird - State Farm Agent
Bedford, OH
4 days ago
Store Team Member
$18.5 per hour
...cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week...
Hourly pay
Full time
Temporary work
Part time
Work experience placement
Aldi
Solon, OH
14 hours ago
Member Service Representative - SECOND SHIFT
...Team Member Role Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective...
Full time
Shift work
Afternoon shift
Planet Fitness
South Euclid, OH
1 hour ago
Member Service Representative
...Member Services Representative The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities...
Local area
Shift work
Planet Fitness
Streetsboro, OH
3 days ago
Member Service Representative - Hillcrest YMCA
...Member Service Representative At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit,... ...These tasks include phone and in-person interaction with customers and YMCA staff members, administrative activities that may...
Part time
Local area
Immediate start
Shift work
YMCA of Greater Cleveland
Pepper Pike, OH
4 days ago
Member Service Representative - SECOND SHIFT (Full Time)
$12 per hour
...Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal... ...positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests....
Hourly pay
Full time
Shift work
Afternoon shift
Planet Fitness
South Euclid, OH
2 days ago
Member Specialist
$17 - $25 per hour
...Position Summary... What you'll do... Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes... ..., and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities,...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Walmart
Bedford, OH
7 days ago
Shift Janitorial Crew Member
$19.04 per hour
...Janitorial Crew Member Join a fast-paced, growing, and exciting company full of great... ...! Kellermeyer Bergensons Services (KBS) has an immediate opportunity to join... ...needed. Maintain the cleanliness of the customer and team member restrooms (includes cleaning...
Hourly pay
Local area
Immediate start
Flexible hours
Shift work
Kellermeyer CO
Northfield, OH
2 days ago
Store Team Member - Full-Time
$15 per hour
...Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. Responsibilities Welcome customers to our stores with top-tier customer service Make magic happen by serving up quality food and beverages...
Full time
Shift work
Weekend work
Afternoon shift
Sheetz
Pepper Pike, OH
1 day ago
Store Environment Team Member
$12.5 - $14.4 per hour
...recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking... ...Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with...
Full time
Part time
Local area
Night shift
Early shift
Michaels Stores
Aurora, OH
1 day ago
Insurance Account Position - State Farm Agent Team Member
...company culture where every team member is valued. We provide... ...As an Insurance Account Representative with Bonny Bird - State Farm... ...who thrives on identifying customer needs, delivering tailored insurance... ...in sales or customer service preferred. Goal-oriented...
Casual work
Work at office
Relocation package
Flexible hours
Bonny Bird - State Farm Agent
Bedford, OH
10 days ago
Customer Retention Specialist State Farm Agent Team Member
$55k - $75k
...Customer Retention Specialist - State Farm Agent Team Member Full-Time This is a full-time career opportunity with Jill Gaba State Farm Agency , designed... ...customers receive prompt, professional, and accurate service. This position is ideal for someone who is...
Full time
For contractors
Work at office
Jill Gaba - State Farm Agent
Northfield, OH
1 day ago
Opener Team Member
...Euclid, OH is looking for motivated crew members who enjoy working in a fast and fun-... ...employees as much as we are committed to our customers. We value hardworking and enthusiastic... ...Brand and delivering exceptional customer service. Benefits of working for a Dunkin'...
Flexible hours
Shift work
Franchisee of Dunkin | Gusco Inc
South Euclid, OH
14 hours ago
UWD - Call Center Representative Confirmation Specialist
$20 per hour
...Universal Windows Direct - Call Center Representative Confirmation Specialist $20/hour + Bonuses In-Office position If you have excellent customer service skills, join the Universal Windows Direct team! UWD has openings for experienced Customer Service agents....
Work at office
Great Day Improvements
Bedford, OH
5 days ago
Client Service Representative I
$17.2 per hour
...Client Service Representative I Location: Twinsburg, OH Work Schedule: Monday to Friday, 8:0... ...deliver an exceptional and consistent customer experience of a moderate complexity, while... ...Quest Diagnostics honors our service members and encourages veterans to apply....
Hourly pay
Work experience placement
Work at office
Immediate start
Monday to Friday
Flexible hours
Shift work
Quest Diagnostics
Twinsburg, OH
14 hours ago
Call Center Representative ($20 PH starting)
$20 per hour
...you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. **This job... ...for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer,...
Hourly pay
Local area
Visa sponsorship
Flexible hours
Shift work
Night shift
Spectrum
Garfield Heights, OH
3 days ago
Store Environment Team Member
$12.5 - $14.4 per hour
...recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking... ...Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with...
Full time
Part time
Local area
Night shift
Early shift
Michaels
Aurora, OH
1 day ago
Customer Service Representative
$13 - $13.5 per hour
...job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.... ...REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to...
Contract work
Part time
Casual work
Local area
All shifts
Shift work
Afternoon shift
Circle K Stores, Inc.
Solon, OH
7 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Member Representative. Be the first to apply!