Patient Services Coordinator (Medical)

Texas Neurology is seeking a Patient Services Coordinator with a minimum of two years recent experience in a fast‑paced, high‑patient volume outpatient medical practice. Must be able to support providers to provide outstanding services to our patients. Work collaboratively with centers, departments and staff to ensure patients receive quality patient service and care at all times. Recent experience with EHR software programs required. This position will be primarily responsible for checking in/out patients, verifying patient demographics, collecting copays, coinsurance, and past balances and scheduling patients for office visits, diagnostic exams, and procedures. Hours Monday - Thursday 8:00 a.m. – 5:30 p.m. Friday 8:00 a.m. – 12:00 p.m. Duties and Responsibilities Warmly greets and directs patients to proper providers’ office Checks patients in/out for their appointments Ensures accuracy of patient data entered into system Ensures all proper forms have been completed and signed by patients prior to scanning into system Obtains copays, coinsurance, and any previous balance. Provides balance updates and receipts to patients Schedules patients for office visits, diagnostic exams, and procedures Provides accurate and complete information to billing office Verifies patients insurance benefits Runs daily and weekly reports Other duties as assigned Requirements 2 years’ experience in medical office setting Ability to handle heavy patient volume Bilingual strongly preferred Strong patient service and computer skills Previous experience on an EHR system; eClinicalWorks is a plus Ability to multitask Insurance verification experience a plus Medical assistant certification a plus Language Ability Ability to read and interpret documents. This position requires the ability to take patients’ requests verbally and written. They must be able to speak effectively with patients or employees of the organization. Utilizes appropriate phone etiquette. Computer Skills To perform this job successfully, an individual should have knowledge of internet & e‑mail, word processing software and spreadsheet software. Basic working knowledge of computer operations. Previous use of EHR systems is a must; use of eClinicalWorks is a plus. We extend an extremely competitive offering of benefits to employees, including medical health care, dental care, and vision plan, 401‑k with a matching component, life insurance, and wellness programs. Come join our growing organization and enjoy knowing that you work for an organization dedicated to making the lives of others better. Texas Neurology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. #J-18808-Ljbffr