Technical Support Analyst
Cyber Resource
Purpose of Position
The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events.
Organizational Objectives
·Delivering reliable audiovisual services thatsupport teaching, learning, and university operations.
·Maintaining operational readiness of classroomand event technology.
·Providing professional AV support for academic,administrative, and special events.
·Ensuring rapid response to classroom technologyissues.
·Assisting with AV installations, upgrades, andpreventative maintenance.
·Supporting a 95% or greater AV system uptimeobjective.
Essential Duties and Responsibilities
·Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues.
·Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity.
·Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals.
·Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components.
·Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems.
·Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs.
·Coordinate with event organizers to confirm technicalrequirements and respond to issues during events.
·Work evenings, weekends, and other non-standardhours as required to support university events and campus activities.
·Provide professional technical assistance tofaculty, staff, students, guests, and event participants.
·Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation.
·Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership.
Qualifications
Minimum Qualifications
·Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience.
·At least two years of experience supportingprofessional or enterprise audiovisual systems.
·Experience troubleshooting, installing,operating, and maintaining audiovisual equipment.
·Experience supporting live events, meetings,classroom technology, or executive presentations.
·Experience using a help desk or ticketmanagement system.
·Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders.
·Availability to work scheduled evenings,weekends, holidays, and other non-standard hours.
Preferred Qualifications
·Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field.
·Two to four years of professional audiovisualsupport experience.
·Experience supporting audiovisual andinstructional technology in a higher education environment.
·AVIXA Certified Technology Specialistcertification.
· Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms.
Skill
Required / Desired
| Enterprise Audiovisual Systems Support | Required | 2 | Years |
| Troubleshooting, installing, operating, and maintaining AV equipment | Required | 2 | Years |
| Supporting Live events, meetings, classrooms technology | Required | 2 | Years |
| Experience using a help desk or ticketing system | Desired | 1 | Years |
| AVIXA Certified Technology Specialist Certification | Desired |
| Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications | Desired |
- ...Senior Foreign Disclosure Support Analyst Looking for an opportunity at a place where you can have an influence every day? Then Serco has the right opportunity for you. As a Senior Foreign Disclosure Support Analyst, you will provide senior-level foreign disclosure...SuggestedContract workFor contractorsWork at officeMonday to Friday
- Responsibilities Identify & Resolve : Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call.... ...Skills Certifications : CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service : A background in...SuggestedInterim roleRemote work
- ...interest. Job Summary The IT Cybersecurity Specialist will support a Federal Government defense program by designing, implementing... ..., Information Technology, Information Systems, or a related technical discipline. Minimum of five years of practical cybersecurity...SuggestedContract workImmediate start
- ...multiple federal agencies. SFS is looking for a Management Analyst II(Force Design & Personnel) Location : On Site Fort Lee VA... .../OCONUS Travel) Position Overview The Management Analyst II supports force design and personnel development initiatives, ensuring...SuggestedWork at office
$77k - $90k
...Mid Level Management Analyst Hive Group, a HUBZone-certified SDVOSB and multiple award... ...Team for the Operational Contract Support Theater Planning Team (OCS TPT). This high... ...Force Design & Assessment: Conduct technical research and analysis to author and compile...SuggestedContract workWork at office$65k - $85k
Management Analyst II (Force Design & Personnel) Location: Fort Lee, VA Clearance: Active Secret Required Overview The Management Analyst II supports force design and personnel development initiatives, ensuring alignment with Army force structure and manpower requirements...Full timeContract workWork at office$65k - $85k
Functional Analyst II (OCS Lessons Learned) Location: Fort Lee, VA (On-site with potential CONUS/OCONUS travel) Clearance: Active Secret... ...Required Overview We are seeking a Functional Analyst II to support Operational Contract Support (OCS) lessons learned efforts for...Full timeContract workWork at office$18 - $24 per hour
Job Description Job Description Job post summary Date posted: February 13, 2026 Pay: $18.00 - $24.00 per hour Job description: Job Overview We are seeking a skilled and reliable Pool Technician to join our team. The ideal candidate will be responsible...Hourly pay- ...training, IT, administrative and security services to multiple federal agencies. SFS is looking for a Functional Analyst IV (Research Analyst) in support of a pending proposal supporting CASCOM Battle Lab in Fort Lee Va. Essential Functions: The Sustainment...Full time
- Morale Welfare And Recreation Child And Youth Services This position is located at School-Age Care Center, Fort Lee, Virginia. Morale Welfare and Recreation Child and Youth Services Employee Childcare Fee applicable to employees working at least 15 hours per week: ...
- ...record transactions for customers and to enter data into predefined categories for reports and tracking. Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other...Hourly pay
- ...administrative project manager position. We are looking for a technical delivery leader who can take government mission requirements... ...task-order execution while serving as the senior business analyst supporting analytics, AI/ML, Power BI, Power Apps, data integration, and...For contractorsLocal areaRemote work
- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...Hourly payFor contractorsImmediate startFlexible hours
- HARDY INDUSTRIES in Virginia is seeking skilled I.T. or Telecom technicians for a hands-on role. This position transcends basic helpdesk tasks as you'll be involved in OS installations, structured cabling, and Telecom work across multiple environments including retail and...Flexible hours
- General Service Technician At Midas of Richmond, our goal is to build lasting relationships with our clients and be their go-to for auto care. We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing...
$12.77 - $18.4 per hour
Delivery Specialist Compensation Pay Range: $12.77 - $18.40 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging...Hourly payMinimum wageLocal areaImmediate startFlexible hours$46.67k - $79.68k
...School students in order to positively impact student achievement and overall school performance. The Family Engagement Specialist supports and strengthens the link between community-based organizations, businesses, faith-based organizations, parents, families and...Contract workWork at officeFlexible hoursAfternoon shift- ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...Local areaFlexible hours
- ...Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment Uses experience and technical skills with preventive maintenance and system operations to determine service requirements Ability to interpret engineering...Full timeFor contractorsWork at officeWeekend work
- Job Description Job Description PURPOSE: To perform quality, medium-level in-house repairs to the fleet in a timely and efficient manner while complying with Marten Transport, Ltd. policy and procedure. RESPONSIBILITIES: 1. Must have antiquate tools and toolbox...Full timeShift work
- ...Proficiency with tools like TeamViewer, RDP, Any Desk for remote support. Nice to have 3 Years Problem-Solving & Critical Thinking:... ...Communication Skills (Verbal & Written): Clearly explaining technical concepts to non-technical users, writing clear documentation, and...Work at officeRemote work
- ...include but are not limited to: Direct and Assist customer personnel in the installation of our machines at the customer site. Resolve technical problems and answer customers' queries. Educate customers on the operation and maintenance of equipment. Recommend the purchase of...Work at officeWorldwideFlexible hoursNight shiftAfternoon shift
$41.2k - $46.34k
...behavioral health care accessible, compassionate and stigma-free. If youre driven by purpose and ready to help people feel seen, heard and supported, we want to hear from you! Here, you are not just joining a company; youre joining a mission. We are seeking a highly motivated...Full time$41.2k - $46.34k
...behavioral health care accessible, compassionate and stigma-free. If youre driven by purpose and ready to help people feel seen, heard and supported, we want to hear from you! Here, you are not just joining a company; youre joining a mission. We are offering a great...Full timeWork at officeLocal area- Description: Title: Commercial Garage Door Technician Reports to: Commercial Manager Job Type: Full-Time Location: Williamsburg, VA Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for...Full timeTemporary workWork at officeImmediate start
- ...amplifying our operational capacity. This is to safeguard and support ETs SMOL projects in the coming years, aligning with our vision... ...help us make what matters. The Position: Provide process, technical and strategic support to the organization as the Site Subject Matter...Work at officeLocal areaShift work
- ...locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This role isn...Part timeWork at officeFlexible hours
- Premier Medical Group in the Hudson Valley is seeking a Patient Service Coordinator to support Providers, manage patient flow, and coordinate scheduling and insurance processes. This role requires a friendly, detail-oriented professional with skilled EMR use, strong communication...
- A leading auto parts retailer in Colonial Heights, Virginia, is seeking a Parts Specialist to provide outstanding service to retail and installer customers. Responsibilities include assisting customers, processing transactions, and resolving complaints. Required skills ...
$17 - $25 per hour
...maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges...Hourly payMinimum wageFull timeTemporary workPart timeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Analyst. Be the first to apply!



