Telehealth Nurse

Job Description

Job Description

Job Title: Telehealth Registered Nurse

Job Description

This role provides telehealth counseling and education to oncology patients on specialty drug therapies through inbound and outbound phone calls. The nurse supports patients in understanding their treatment, managing side effects, and maintaining adherence to therapy, while ensuring full compliance with contracted and accrediting regulations. There is no direct patient care or home visits, and all interactions and clinical activities are thoroughly documented in an electronic medical record (EMR) system in accordance with industry standards.

Responsibilities

• Counsel and educate new and existing oncology patients on specialty drug therapies via telephone, including both inbound and outbound calls.
• Explain treatment plans and medication regimens to patients to support understanding, adherence, and ongoing engagement with therapy.
• Discuss potential and current side effects with patients, educate them on treatment alternatives, and facilitate strategies to maintain therapy adherence.
• Identify, assess, and appropriately triage patient concerns related to oncology and hematology care in a telehealth setting.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, the FDA, and other governing authorities in accordance with regulatory requirements.
• Adhere to all contracted and accrediting regulations as indicated by drug specifications and applicable standards.
• Complete thorough, accurate, and timely documentation in the EMR using good documentation practices and complying with industry standards and regulations.
• Utilize strong computer skills to manage email, word processing, spreadsheets, and web-based programs to support patient care and documentation.
• Apply effective oral and written communication skills, including motivational interviewing techniques, to engage patients and support behavioral change.
• Read, analyze, and interpret practice standards, professional journals, technical procedures, and government standards and regulations to inform patient care and compliance.
• Collaborate with internal clinical and administrative teams to support patient access and continuity of care within a large healthcare environment.

Essential Skills

• Current, unrestricted Registered Nurse (RN) license with multi-state compact state eligibility (including North Carolina).
• Minimum of 3 years of nursing experience, with at least 1 year of acute, inpatient care experience preferred.
• Experience in oncology and/or hematology nursing, preferably with direct patient education responsibilities.
• Demonstrated telehealth and triage experience, with the ability to assess patient needs remotely.
• Strong patient education skills, particularly related to specialty drug therapies and side-effect management.
• Proficiency with electronic medical record (EMR) systems and adherence to good documentation practices.
• Strong computer skills, including email, word processing, spreadsheet, and web-based applications.
• Effective oral and written communication skills, including the ability to explain complex clinical information clearly.
• Ability to read, analyze, and interpret practice standards, professional journals, technical procedures, and government standards and regulations.
• Ability to work within utilization management frameworks and adhere to accrediting and regulatory requirements.

Additional Skills & Qualifications

• Oncology and/or hematology experience preferred, particularly in patient counseling and education.
• Experience with motivational interviewing techniques to support patient engagement and adherence.
• Work in acute care, triage, or inpatient nursing settings.
• Comfort working in a telehealth environment and managing both inbound and outbound patient calls.
• Strong attention to detail and accuracy in clinical documentation and reporting of adverse events and product complaints.
• Ability to collaborate effectively within a large healthcare organization focused on patient care and access.

Work Environment

This position is based in an onsite clinical office setting with a structured schedule of Monday through Friday, 9:00 a.m. to 6:00 p.m. There is an occasional Saturday requirement on a quarterly rotation, which is performed remotely. The role is fully telehealth-focused, with no direct patient care or home visits, and daily work involves extensive use of telephones, computers, EMR systems, and web-based applications. The environment emphasizes regulatory compliance, accurate documentation, and collaboration within a large healthcare organization dedicated to patient care and access.

#ActalentHiringNC

This is a Contract to Hire position based out of Cary, NC.

The pay range for this position is $41.00 - $41.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cary,NC.

This position is anticipated to close on Sep 18, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.