Field Tech Senior Associate
NTT DATA
Support Specialist-End user support-Desktop support-Hardware that included Video conference, Standard Desktop and laptop, Printer, Plotter, Scanner, Desk Phone, Smarthand support, IMAC-DResponsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters Provide technical support and incident management service desk functions Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals Installs, maintains and optimizes desktop /notebook configurations at customer sites Diagnoses and resolves product performance problems Performs maintenance and repair services Instructs customers in the operation and maintenance of the systemSupport Specialist-End user support-Desktop support-Hardware that included Video conference, Standard Desktop and laptop, Printer, Plotter, Scanner, Desk Phone, Smarthand support, IMAC-DPosting Date:Department: -
Vacancy posted 4 days ago
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