Resident Care Coordinator

Job Description

Job Description

Welcome to Distinctive Living , we're seeking a Resident Care Coordinator (Full-Time) for our Brooklyn Pointe community

Here at Distinctive Living , we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

The Resident Care Coordinator is responsible for all activities and operations taking place in the Assisted Living community of a given managed community. Duties include managing care of all residents, providing oversight of the staff regarding activities in the community, communication with medical professionals and families about the needs of residents, maintaining compliance with all regulatory standards and communicating with executive leadership on all appropriate matters. Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.

Benefits when choosing a career with Distinctive:

• Medical, Dental and Vision benefits
• Paid Time Off
• 401k Retirement Plan & Life Insurance
• Team Member Assistance Program

Responsibilities:

1. Ensures all residents are evaluated prior to residency as required by individual state regulations or with change of condition to ensure services are delivered. Presents evaluation to Director, Health and Wellness, Nurse, or Executive Director for approval.
2. Communicates with residents, family, and staff on an as needed basis to meet resident needs. Participates in care conferences with residents and family members to discuss resident needs and appropriate service delivery in association with service plan updates.
3. Responsible for screening, hiring, training, and supervising all Care Partner staff and activity staff in the Specified Care Area. This includes managing poor performance, coaching to improve skills, directing staff to provide activities that correspond to care plans and appropriate documentation and compliance with all human resource guidelines. Assures that all staff maintain appropriate annual training to keep up with state requirements.
4. Verifies all associate hours on time cards and weekly hours report. Completes care staff schedules to assure proper coverage to meet resident needs and according to budget.
5. Assigns weekly blood pressures and weights in rotating shifts.
6. Monitors staff in administration of medication, to include frequents audits of medication sheets.
7. Assists the Director, Health and Wellness in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in company policies and procedures manual. Assures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards.
8. Observes residents' health statuses, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment, or significant incidences to Director, Health and Wellness in a timely manner. Reviews capabilities of resident who self-administer medications on a regular basis (refer to state regulations regarding medication assistance and documentation).
9. Conducts pre-move-in screening of prospective residents as needed and according to state requirements. Assures that all required documentation including service plans and nursing assessments is completed.
10. Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care as allowed by state regulation.
11. Communicates with families regarding residents' personal needs and achievements. Reminds families of need for scheduled physician, dental, or eye appointments.
12. Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families.
13. Observes residents, records significant reactions, and notifies Executive Director, Director, Health and Wellness, physician, and pharmacist (as applicable) of resident's condition and reaction to drugs, treatments, and significant incidents.
14. Responds promptly to all emergency calls from residents, including residents residing in independent section of community.
15. Performs daily, weekly, and monthly safety and infection control checks of the home and grounds, assisting the Executive Director and the Director, Health and Wellness for resident health and safety purposes.
16. Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requires and irregularities.
17. Assures in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
18. Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately.
19. Shares on call duties as required.
20. Participates in community functions including family socials and open houses. Communicates with community professionals.
21. Provides guidance for the staff in provision of the Activity Program.
22. Responsible for inventory control and direction to staff in maintaining budget.
23. Responsible for oversight and compliance with the communities CQI (Continuous Quality Improvement) Program and takes steps to assure that services delivered are completed as designed. Audits medication administration by staff, documentation, resident weights, and reassessments to assure compliance.
24. Responsible for all local, state, and federal rules and regulations as they apply to services delivered in the Specified Care area. This involves staff selections, training and oversight, resident care and documentation, and compliance with HIPAA, OSHA, Blood Borne Pathogen Guidelines, and any other rule that applies to the work we do.
25. Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are corrected. Compliance with Safety Committee Standards is required. Should workplace injuries occur, when required, the Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communication with care provider and the management company.
26. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors. Has working knowledge of the organization.
27. Perform other duties as assigned or needed.

Required Skills and Experience:

• High School Diploma or equivalent required.
• Associate or Bachelor's Degree strongly preferred in a field related to this position.
• Must have prior supervisory/management experience.
• Minimum three years' experience in assisted living or memory care preferred.
• Experience with Microsoft Word and Excel preferred.
• Excellent verbal and written communication skills.
• Able to communicate verbally in person and over the phone.
• May need to possess applicable state certifications such as CHHA/CNA, STNA, Med-Tech.

Apply today to learn why Distinctive Living is a certified Great Place to Work !