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Barista at Courtyard by Marriott Northport

Courtyard by Marriott Northport

Job Description

Job Description

Mansa Hospitality in Northport, AL is looking for one barista/server to join our strong Courtyard by Marriott team. Our best-in-Brand hotel is located on 700 Bridge Ave. Our ideal candidate is regarded as an extremely hospitable person, self-driven, motivated, and reliable.

Responsibilities

  • Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food, prioritizing the guest’s needs
  • Uphold and maintain the execution of the Marriott & Mansa Hospitality Food and Beverage Standards, all Proudly Brewed by Starbucks’ brand standards and food safety standards
  • Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing and backstock
  • Maintain an on-going awareness of all promotional activities within Courtyard by Marriott and Starbucks
  • Follow all Courtyard and Starbucks routines to deliver a consistent experience for guests while driving efficiency and maintaining food safety
  • Maintain an inviting dining area for guests all day, every day
  • Engage with guests to meet and exceed their expectations based on Brand standards
  • Produce items to specifications on production cards and follow specific department routines
  • Follow all food safety requirements as outlined through best practice
  • Locate and identify damaged, recalled or expired items and process according to best practice
  • Follow proper perishable inventory procedures to ensure an accurate recording of inventory
  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available at the Bistro, and specific to your area, to solve issues for the guest and improve their experience
  • Thank the guest in a genuine way and let them know we’re happy they chose to visit the Bistro
  • Complete all required trainings within first 30 days after hire
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • All other duties based on business needs

Qualifications

  • Proven working experience as a barista/server
  • High integrity with a great attendance record
  • Strong attention to detail
  • Ability to listen and communicate effectively
  • Welcoming and positive attitude with a team-first mentality

We are looking forward to hearing from you!

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Vacancy posted 28 days ago
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