Barista at Courtyard by Marriott Northport

Job Description

Job Description

Mansa Hospitality in Northport, AL is looking for one barista/server to join our strong Courtyard by Marriott team. Our best-in-Brand hotel is located on 700 Bridge Ave. Our ideal candidate is regarded as an extremely hospitable person, self-driven, motivated, and reliable.

Responsibilities

• Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food, prioritizing the guest’s needs
• Uphold and maintain the execution of the Marriott & Mansa Hospitality Food and Beverage Standards, all Proudly Brewed by Starbucks’ brand standards and food safety standards
• Execute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing and backstock
• Maintain an on-going awareness of all promotional activities within Courtyard by Marriott and Starbucks
• Follow all Courtyard and Starbucks routines to deliver a consistent experience for guests while driving efficiency and maintaining food safety
• Maintain an inviting dining area for guests all day, every day
• Engage with guests to meet and exceed their expectations based on Brand standards
• Produce items to specifications on production cards and follow specific department routines
• Follow all food safety requirements as outlined through best practice
• Locate and identify damaged, recalled or expired items and process according to best practice
• Follow proper perishable inventory procedures to ensure an accurate recording of inventory
• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available at the Bistro, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to visit the Bistro
• Complete all required trainings within first 30 days after hire
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• All other duties based on business needs

Qualifications

• Proven working experience as a barista/server
• High integrity with a great attendance record
• Strong attention to detail
• Ability to listen and communicate effectively
• Welcoming and positive attitude with a team-first mentality

We are looking forward to hearing from you!

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.