Licensing Specialist

Salary $60,538.00 - $92,010.00 Annually Location *Home Headquartered, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-56879-43671 Department Department of Human Services Division HS Nrthest Rgn Opening Date 08/21/2026 Closing Date 9/4/2026 11:59 PM Eastern Job Code 43671 Position Number 50298665 Union SEIU Local 668 Bargaining Unit F4 Pay Group ST07 Bureau / Division Code 00211926 Bureau / Division Bureau of Human Services Licensing - Northeast Region City Home Headquartered, Pennsylvania Contact Name Winona Fedin Contact Email THE POSITION The Human Services Licensing Representative position with the Bureau of Human Services Licensing offers a chance to support safe and secure living environments across the region. This role allows you to help protect the well-being of residents by ensuring that homes follow important laws and regulations. You will build confidence in your inspection skills while working with dedicated professionals. This position is a meaningful way to serve your community and strengthen public safety. DESCRIPTION OF WORK This role focuses on reviewing licensed personal care homes and assisted living residences to ensure they meet state requirements for resident safety and support. You will work independently while gathering information, reviewing documents, and helping facilities understand how to meet state standards. As a Human Services Licensing Representative, you will perform the following duties: Compliance Inspections: Complete initial and ongoing inspections of personal care homes and assisted living residences to determine adherence to state laws and regulations Complaint Reviews: Investigate complaints and incidents to assess facts and verify compliance with regulatory requirements Information Gathering: Interview residents, staff, families, and officials to collect details related to licensing inspections Document Review: Examine medical, legal, and program documents to identify compliance issues and support inspection findings Technical Assistance: Provide guidance to operators and staff to help them understand and meet state regulations Enforcement Actions: Recommend licensing or corrective actions based on inspection results and professional judgment Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Travel is required Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. Home Headquartered: This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must reside in or be willing to relocate to the Northeast Region which includes Berks, Bradford, Cameron, Carbon, Clinton, Centre, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, or Wyoming counties. You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.