Customer Pay Support Rep
Lincare Holdings
Customer Pay Collector
The Customer Pay Collector ensures that incoming calls are answered quickly, outgoing calls are at a maximum, utilizing the dialer. They will also ensure that costumer pay balances are collected and all goals met.
Job Responsibilities:
- Represents the company through professional conversation by means of inbound and outbound calls
- Collects and processes payments, payment plans, and recurring payments
- Ability to work effectively both individually and as a team
- Initiate resolution to patient complaints
- Advises collections department of required actions for billing
- Submit all Change of Insurance information
- Handles mail for the center including responding to requests for information
Education and Experience:
- Associate's degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience
Vacancy posted 1 day ago
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