Cocktail Server

Job Description

Job Description

Position Description: COMPANY SUMMARY
ELIA Group is a multi-faceted, fully integrated real estate and hospitality company that acquires, develops, and manages commercial properties in landmark locations throughout the United States. In Real Estate & Development and Hospitality, we don’t sit back and let things happen, we make things happen! Whether we’re crafting deals or cocktails, our unparalleled attention to detail leads to award-winning real estate development and hospitality projects.
Zuzu is ELIA Group’s upscale Asian dining concept — refined, experience-driven, and unapologetically bold. Zuzu blends elevated Asian culinary traditions with contemporary technique, high-energy design, and precision-driven hospitality. Combining an elegant dining experience with vibrant entertainment, ZuZu is the ultimate destination for celebrations and sophisticated evenings. Set against a backdrop of luxurious interiors and dynamic energy, ZuZu is more than a restaurant — it’s a destination.POSITION SUMMARY
Zuzu is seeking a polished, knowledgeable, and hospitality driven Cocktail Server to join our front of house team. This role is essential in delivering an exceptional guest experience by providing attentive, elevated, and personalized service that reflects the standards of our upscale dining environment.
The Cocktail Server will guide guests through the menu with confidence, demonstrate a strong understanding of food and beverage offerings, and maintain the highest level of professionalism and service etiquette. This position works closely with the entire FOH team to ensure seamless service, guest satisfaction, and the overall success of each service period.
KEY RESPONSIBILITIES
•\tInteract with guests take orders and drinks
•\tTake drink orders and provide recommendations based on customer preferences
•\tMix and serve a diverse range of cocktails with precision and creativity
•\tEnsure timely and accurate delivery of drinks to tables
•\tEngage with guests to ensure satisfaction and address any concerns
•\tCollaborate with the bar and kitchen staff to maintain a seamless flow of service
•\tUpsell additional menu items and promotions
•\tMaintain cleanliness and organization in the serving area
QUALIFICATIONS
•\tProven experience as a Cocktail Server or similar role in a restaurant setting
•\tExtensive knowledge of cocktails, spirits, and mixology techniques
•\tExcellent interpersonal and communication skills
•\tAbility to multitask and thrive in a fast-paced environment
•\tPositive attitude and a strong commitment to customer satisfaction
•\tBasic math skills for processing orders and handling payments
•\tTIPS or similar certification is a plus
WHAT WE’RE LOOKING FOR
At ELIA, we use our unique experience and contributions to deliver more than value – we set new standards! We seek someone that is looking for more than a job – we want to work with someone who is as passionate as us about what we do and how we go about doing it. We are seeking a Cocktail Server who is:
•\tGraceful, polished, and service-focused, delivering an elevated guest experience
•\tCalm and composed under pressure, even during high-volume service
•\tMeticulous with details, from menu knowledge to service etiquette
•\tCommitted to maintaining exceptional standards of hospitality and professionalism
•\tDriven to create memorable, lasting guest experiences through genuine hospitality
COMPENSATION & BENEFITS
•\tHealth, Dental, and Vision Insurance
•\t401(k)
•\tEmployee Dining Benefits
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend, walk up and down stairs and lift heavy objects up to 25 lbs. The noise level in the work environment is typically high.
•\tStamina and Endurance: Ability to work long hours on your feet, including during busy periods and events.
•\tStrength: Capability to lift and move heavy kitchen equipment, pots, pans, and food items, often weighing up to 50 pounds.
•\tMobility: Agility to navigate tight or crowded kitchen spaces and quickly respond to various tasks and emergencies.
•\tManual Dexterity: Skill in handling cooking tools and equipment with precision, including chopping, stirring, and plating.
•\tGood Hand-Eye Coordination: Coordination for tasks like food preparation, arranging dishes, and managing multiple kitchen activities simultaneously.
•\tTolerance to Heat and Moisture: Comfort working in hot, steamy kitchen environments with exposure to high temperatures from stoves, ovens, and dishwashers.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.