Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Health insurance

ABOUT OUR AGENCY:
I’m a proud father, husband, athlete, and business owner with over 14 years in the insurance industry, leading multiple thriving State Farm offices across the Seattle metro area - each built from the ground up. Our mission is rooted in creating genuine connections with our customers, allowing us to serve their needs with care and clarity.

At our agency, we prioritize a positive, growth-oriented environment. Team members enjoy monthly dinners, paid gym memberships, health insurance, and the bonus of working in an office with a stunning view. My personal journey, from overcoming significant challenges to building a successful business, fuels my passion for helping others reach their potential. If you're ready to grow with a team that believes in community, connection, and personal development, we’d love to hear from you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Hayk Tadevosyan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.