Enrollment Advisor- Raleigh (Onsite)

Enrollment Advisor

At MyComputerCareer, we're transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we're focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.

Location: Onsite | Raleigh, NC

Compensation: $55-70K (hourly, non exempt)

Hours: Monday-Thursday Rotating 10am-7pm ET or 12 pm- 9:00 pm ET and Friday 9:30am-6:30pm ET

Purpose Of Position:

As an Enrollment Advisor at MyComputerCareer (MyCC), you will change lives by helping prospective students take steps toward a career in information technology, with a strong focus on cybersecurity training and certification programs.

You will drive pipeline conversion by actively engaging prospective students, instilling confidence in the power of education as the ultimate fuel for transformation, and closing enrollments. This high-energy, performance-driven sales role requires an individual with a relentless passion for achieving ambitious targets, overcoming daily objections, and thriving in a competitive environment.

In this role, you will guide prospective students through every stage of the enrollment funnelfrom the initial consultation and presentation to financial documentation and final onboarding. Successful candidates combine strong consultative sales skills, deep empathy, and a high-accountability mindset to turn life-changing aspirations into enrolled starts.

Essential Duties & Responsibilities:

• Drive Consultative Pipeline Growth: Inspire and close prospective students by articulating the life-changing value of technical skills training and delivering compelling, consultative presentations.
• Maintain High-Volume Outreach: Execute rigorous daily activity standards to actively advance candidates through the sales funnel.
• Exceed Performance & Conversion Quotas: Consistently meet and exceed individual enrollment targets, conversion velocity, and key performance indicators (KPIs) in a fast-paced environment.
• Demonstrate Purpose-Driven Sales Grit: Maintain high energy, optimism, and resilience when overcoming objections and reframing them into motivation.
• Navigate the Enrollment Funnel: Seamlessly guide qualified candidates through critical enrollment milestones, including academic readiness assessments, funding/financial documentation, and compliance requirements.
• Deliver Engaging In-Person and Camera-On Consultations: Host dynamic, professional video consultations that build immediate trust, uncover personal motivators, and persuasively present MyCC programs.
• Champion Student Retention & Starts: Partner across teams on retention initiatives to ensure candidates stay motivated and fully prepared for their start date.
• Adapt to Evolving Priorities: Perform miscellaneous duties as assigned to support overall campus and enrollment goals.

Key Competencies:

• Sales Drive: Exhibits strong sales drive, evidenced by a high need for achievement, natural competitiveness, and unwavering optimism.
• Performance & Goal Orientation: Motivated by winning, hitting ambitious targets, and outperforming benchmarks in a visible, performance-driven environment.
• Resilience & Purpose-Driven Grit: Bounces back quickly from rejection, maintains high activity under pressure, and views objections as temporary obstacles to overcome.
• Accountability & Self-Governance: Driven by an internal standard of excellence; takes full ownership of conversion metrics and enrollment results.
• Data Literacy & Pipeline Optimization: Leverages sales metrics, funnel conversion rates, and CRM insights to self-govern daily activity, refine follow-up strategies, and maximize pipeline performance.
• Work Ethic & Operational Discipline: Demonstrates exceptional punctuality, consistency, and time management essential for maintaining continuous pipeline momentum and executing scheduled consultations.
• Persuasive Communication & Value Selling: Articulate and assertive; excels at building rapid trust, creating immediate urgency, and positioning education as the ultimate vehicle for life change and career transformation.

Education & Experience Requirements:

• Education: High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Proven Sales Success: 2+ years of demonstrated success in target-driven sales environments, such as direct sales, agency recruiting/staffing, or outbound B2B/B2C sales.
• High-Volume Activity Discipline: Proven track record of executing high-daily-activity routines, managing pipeline velocity, and maintaining sharp personal organization.
• Tech & Pipeline Literacy: Proficiency with CRM platforms (Salesforce preferred), video presentation tools, and sales performance dashboards; ability to analyze personal conversion metrics to optimize daily outreach and drive results.
• Mission Alignment & Communication: Exceptional presentation and active-listening skills, with the emotional intelligence required to turn candidate career aspirations into enrolled starts.

Physical & Cognitive Demands:

• Listen to potential students and communicate utilizing verbal and written feedback. Must be able to exchange accurate information.
• Observe and detect concerns or areas for improvement within the workplace.
• Frequently move about the office and customer/prospect locations in diverse environments.
• Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors.
• Stoop, kneel, or crouch when maneuvering the office environment.
• Lift up to 25 lbs at times.

Why Join Us? At MyComputerCareer, we offer a supportive environment where you can make a meaningful impact on the lives of our students. If you're looking for a fulfilling career where you can help others succeed while growing professionally, apply today!

Comprehensive Benefits That Support You at Every Stage:

We believe taking care of our people is just as important as taking care of our students. Eligible full-time employees enjoy a well-rounded benefits package designed to support your health, financial security, and overall well-being.

Our benefits include:

Multiple medical plan options, including HSA plans with employer contributions Dental and vision coverage Company-paid life and disability insurance 401(k) with company match Generous paid time off and holidays MyCC tuition benefits for eligible employees and family members Employee Assistance Program (EAP) for confidential personal support Optional coverage such as accident, critical illness, and pet insurance

We're committed to helping our employees stay healthy, feel secure, and maintain balance both at work and at home.

Equal Employment Opportunity Statement: MyComputerCareer is an Equal Opportunity Employer.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.