Parts Supervisor

Job Description

Job Description

Our Values:

Faith: Our foundation is faith. In everything we do, we do the right thing.
Service: Our standard is service. Our customers receive uncommon service in every experience.
Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary: Lead the daily warehouse and operational functions of the Manheim Parts Department while supporting sales, customer service, and team development. Assume day-to-day leadership of the department when the Parts Manager is unavailable.

Key Roles:

• Leadership, Management, and Accountability (LMA)
• Warehouse Operations
• Inventory Control
• Sales & Gross Profit
• Team Development

Essential Duties:

• Lead daily warehouse operations, including picking, staging, shipping, receiving, returns, deliveries, organization, and safety.
• Coach and hold the operations team accountable while building a strong, team-first culture.
• Lead the department and make routine operating decisions when the Parts Manager is unavailable.
• Work hands-on during high-volume periods and remove barriers affecting throughput and customer service.
• Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries.
• Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention.
• Build working knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures.
• Support customer needs, quotes, counter sales, follow-up, and sales opportunities. Sales staff will not report to this role.
• Build strong relationships with customers, vendors, sales staff, and UKTS departments.
• Use technology to improve accuracy, throughput, customer service, and profit.
• Train team members, develop future leaders, and prepare for greater responsibility.
• Reinforce company safety standards, policies, and procedures.
• Perform other duties assigned by the Parts Manager.

Required Skills/Abilities:

• Servant leader who leads by example, demonstrates humility, and earns trust.
• Able to make sound decisions, hold others accountable, and handle conflict calmly.
• Strong operational, organizational, inventory, and process improvement skills.
• Sales-minded and customer-focused with an understanding of revenue and gross profit.
• Strong communicator and team builder who wants to grow into greater leadership.
• Professional, trustworthy, self-motivated, and able to manage multiple priorities.
• Proficient in using computers, Microsoft Office, email, and other common software.
• Comfortable using common hand tools.

Education and Experience:

• High school diploma or GED required.
• Three to five years of related parts, warehouse, operations, or sales experience preferred.
• Previous leadership or supervisory experience preferred.

Physical Environment:

• Moderate to high noise and moderate to heavy physical exertion.
• Must occasionally lift or move up to 100 pounds and be able to stand, walk, and drive.
• Valid driver license required. Work includes office, showroom, warehouse, and outdoor storage areas.

Our Benefits:

• Competitive Salary
• Quarterly Profit Share
• Monthly Potential Bonus
• Paid Time off and 9 Paid Holidays
• Medical, Dental & Vision Insurance
• Matching 401K (Retirement Planning)
• Prescription safety glasses and workboots program
  
• No weekends